Smart Money People Logo
Go to business site
Share this page
Link copied

Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.92
Based on 12,239 reviews, last reviewed 16th Jan 2026
50% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service skills and all queries an... Excellent customer service skills and all queries answered and resolved at 4pm on a Friday ,Welldone! Reviewed on: 16th January 2026
Billy's avatar
Billy

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
Verified source
Visit provider site Read all reviews See your review

About this product

Darlington Building Society savings reviews can help you to find out more about life at Darlington Building Society. How easy is it to contact Darlington Building Society? And how friendly are they? Our Darlington Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Darlington Building Society Savings reviews (12239)

Review of the Darlington Building Society, Savings:

Local branches

5
Great to have local branches and helpful,friendly knowledgeable staff Reviewed on: 16th April 2025
Valerie English's avatar
Valerie English

In branch service review

5
Excellent service from Karen, very knowledgeable and explained things well. Reviewed on: 13th December 2025

In branch service review

5
Amazing service this morning. Friendly and very knowledgeable. I feel fully informed and well advised. Thank you so much. Reviewed on: 13th December 2025

Very friendly informative staff.

5
Very friendly informative staff. Great service and customer care Reviewed on: 13th December 2025

In branch service review

5
All staff always professional and Friendly. Reviewed on: 12th December 2025

In branch service review

5
Excellent service, Accounts explained and fully discussed. Reviewed on: 12th December 2025

In branch service review

5
Very good and informative with the products. Reviewed on: 12th December 2025

In branch service review

5
Excellent friendly efficient and easy service to set up new savings accounts. Reviewed on: 12th December 2025

In branch service review

5
Friendly staff always helpful in branch. Reviewed on: 12th December 2025

In branch service review

5
Sometimes we feel that the process is a little fussy partially if we have we have been with the Darlington for some time. Maybe a little old-fashioned?. Reviewed on: 12th December 2025

Your member of staff was brilliant,

5
Your member of staff was brilliant, helpful knowledgeable, and genuine 10 out of 10 Reviewed on: 12th December 2025

Do you have a different Darlington Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Darlington Building Society?

    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill