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Darlington Building Society: Savings reviews

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4.91
Based on 10,657 reviews, last reviewed 13th May 2025
22% increase in 5 star reviews
in the past 90 days
600% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Could not have managed to open my ISA & transfer fun... Could not have managed to open my ISA & transfer funds without the help of Simon (top Bloke) Reviewed on: 12th May 2025
Neil A's avatar
Neil A

Latest lowest rating:

1

Poor customer service Account opened for years, only when requesting to close are asked for id. Should this not have been done at the start when the account was opened? Why... Read more Reviewed on: 4th May 2025
Donna's avatar
Donna
Read all reviews See your review

About this product

Darlington Building Society savings reviews can help you to find out more about life at Darlington Building Society. How easy is it to contact Darlington Building Society? And how friendly are they? Our Darlington Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Darlington Building Society Savings reviews (10657)

Review of the Darlington Building Society, Savings:

Tubwell Row branch review

5
I think I have received most satisfactory advice and attention Reviewed on: 17th July 2019
Tubwell Row branch customer's avatar
Tubwell Row branch customer

In branch service review

5
Could do with opening a branch in the Durham area otherwise very satisfied. Reviewed on: 23rd April 2025

In branch service review

5
Very helpful took us though what we needed to know. Reviewed on: 23rd April 2025

Helpful staff

5
The Building Society staff are very helpful and my savings do well. It is just a challenge with the local branch opening hours not being conducive for working people to access Reviewed on: 23rd April 2025
Deb 's avatar
Deb

Sorting out Mothers saving account

5
Sorting out mothers saving account- service was expertly done with time and patience and knowledge of products was great. Reviewed on: 22nd April 2025
Carol D's avatar
Carol D

Excellent telephone customer service but poor online...

5
Excellent telephone customer service but poor online system Reviewed on: 22nd April 2025
John Bridgeman's avatar
John Bridgeman

Simply brilliant

5
I have been with the Darlington for over 30 years. They have been there for me during many happy times, the birth of my twin boys and sad times, my divorce. At every stage I have been given financial guidance and information together with personal support with my savings and mortgage. They are such a lovely team. Thank you. Reviewed on: 21st April 2025
Margaret B's avatar
Margaret B

Fixed rate ISA

5
Opened a Fixed rate ISA online. The rate offered was very competitive and process was easy. I was kept informed of progress by email. Reviewed on: 20th April 2025
Richard H's avatar
Richard H

Helpful, friendly staff in the Stockton branch.

5
Helpful, friendly staff in the Stockton branch. Reviewed on: 19th April 2025
Linda w's avatar
Linda w

Have a good range of products to choose from and the...

5
Have a good range of products to choose from and the staff are friendly. Reviewed on: 18th April 2025
Ian T's avatar
Ian T

I have always found customer service friendly, profe...

5
I have always found customer service friendly, professional and efficient at DBS. The accounts I have bear good interest and I especially like the local community involvement that DBS partake in. Reviewed on: 18th April 2025
Ian L's avatar
Ian L

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