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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,411 reviews, last reviewed 4th Mar 2026
60% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

What's not to like ? Lots of branches available, rarely any queues, helpful and friendly staff, many options with full information. Communication via email, post and knowl... Read more Reviewed on: 4th March 2026
Murram's avatar
Murram

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12411)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

5
Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019
Sooofee's avatar
Sooofee

In branch service review

5
Very happy with service. Thank you to the staff so helpful. Reviewed on: 23rd September 2025

In branch service review

5
Excellent service as always. Gold Stars. Reviewed on: 22nd September 2025

In branch service review

5
Very helpful, friendly and knowledgeable. Reviewed on: 22nd September 2025

In branch service review

5
Excellent service as I came into the branch to open a young saver without an appointment and Grace although fully booked was able to accommodate. Reviewed on: 19th September 2025

In branch service review

5
Good information given, time given to allow me to make my choice. Reviewed on: 19th September 2025

In branch service review

5
Very helpful staff, clear explanations f procedures. Reviewed on: 19th September 2025

I am computer illiterate and needed help in applying...

5
I am computer illiterate and needed help in applying to transfer an Isa to your Building Society. Vicky Wanless showed infinite patience in helping me complete the necessary form. Reviewed on: 18th September 2025
Yvonne W's avatar
Yvonne W

In branch service review

5
Customer service exceptional as always polite friendly but professional. Reviewed on: 18th September 2025

In branch service review

5
Helpful, efficient and friendly. Reviewed on: 18th September 2025

In branch service review

5
A very helpful staff member and explained everything well. Reviewed on: 18th September 2025

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