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Darlington Building Society: Savings reviews

Name: Savings
Rating: 4.91 (12336 reviews)

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4.91

Based on 12,335 reviews, last reviewed 10th Feb 2026

59% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Helpful staff who give me time and support me Helpful staff who give me time and support me Reviewed on: 10th February 2026

Verified source

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025

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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12336)

Review of the Darlington Building Society, Savings:

Middlesbrough branch review

I have always had a good service - the staff are always obliging and smiling. Reviewed on: 24th January 2017

A friendly office with helpful staff plus on line no...

A friendly office with helpful staff plus on line notices and depositing is really convienient without having to go into town. Reviewed on: 29th January 2026

Too quick and dropping interest rates, lack of rewar...

Too quick and dropping interest rates, lack of reward for customers holding money Reviewed on: 29th January 2026

Always a friendly face and helpful advice each time...

Always a friendly face and helpful advice each time I visit, haven't downloaded the app as prefer face to face contact, competitive interest rates and like the monthly newsletter to keep up to date on latest news, useful member perks and have attended the past 2 annual member events which have been held in great locations with interesting presentations, also great to hear about the local charities that the DBS support Reviewed on: 29th January 2026

My eighty year old mother likes to go in to the loca...

My eighty year old mother likes to go in to the local branch and I use it too. We always receive good friendly service. Looking forward to receiving this service for many years to come. Reviewed on: 29th January 2026

Very welcoming

Very welcoming and excellent for information Reviewed on: 29th January 2026

Regular savings account providing high interest rate.

Regular savings account providing high interest rate. Easy to enrol & my account easy to manage. All information that I need is clearly evident once logged on. Reviewed on: 29th January 2026

Brilliant!

Always insightful information that provides comfort and makes me feel comfortable relying on them. They always have excellent customer service, who do a brilliant job. Reviewed on: 29th January 2026

Straightforward, no nonsense and easy to use website...

Straightforward, no nonsense and easy to use website and account: magic! Reviewed on: 29th January 2026

The Building Society who listen.

We recently booked an appointment at the Northallerton branch to discuss re investing some savings from an account which has reaching its full term. The staff there were polite, welcoming and very knowledgable about the various accounts available. The lady we spoke with listened to what we expected to do with the money invested and suggested several options for us. We talked through the various options and opened the account which provided everything we required from it. It is refreshing to find a Bank/Building Society who listen. Reviewed on: 29th January 2026

Very simple process to open savings account.

Very simple process to open savings account. Reviewed on: 29th January 2026

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