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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.92
Based on 12,239 reviews, last reviewed 16th Jan 2026
50% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service skills and all queries an... Excellent customer service skills and all queries answered and resolved at 4pm on a Friday ,Welldone! Reviewed on: 16th January 2026
Billy's avatar
Billy

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

Darlington Building Society savings reviews can help you to find out more about life at Darlington Building Society. How easy is it to contact Darlington Building Society? And how friendly are they? Our Darlington Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Darlington Building Society Savings reviews (12239)

Review of the Darlington Building Society, Savings:

Redcar Branch review

5
Attention to detail is very good and patiently explaining everything - very much appreciated. Reviewed on: 24th April 2019
Redcar Branch customer's avatar
Redcar Branch customer

In branch service review

5
Staff are always friendly and helpful. Nothing is ever too much trouble. Reviewed on: 11th December 2025

In branch service review

5
Friendly amazing staff. No rushing to get onto next customer which is key they make you feel important to be a customer. Excellent service as always. Reviewed on: 11th December 2025

In branch service review

5
Tom was very helpful and gave a great service. Reviewed on: 11th December 2025

In branch service review

5
Excellent friendly service, knowledgeable happy with service. Reviewed on: 10th December 2025

In branch service review

5
Would have been helpful to know what was needed to make appointment when looking on the website. Reviewed on: 10th December 2025

In branch service review

4
I like the staff, who as well as being knowledgeable are very friendly. They explain things in Layman terms so that they're easily understood. Reviewed on: 10th December 2025

In branch service review

5
Tom was very friendly and approachable. Reviewed on: 9th December 2025

In branch service review

5
Local branch with friendly efficient staff. Reviewed on: 9th December 2025

In branch service review

5
Jess explained everything well in a private room, more privacy than the reception/counter area would improve customer service in that area so others cant hear your business. Reviewed on: 9th December 2025

In branch service review

5
Jess was helpful, efficient and long suffering :). Everything explained and completed. Reviewed on: 9th December 2025

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