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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,411 reviews, last reviewed 4th Mar 2026
60% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

What's not to like ? Lots of branches available, rarely any queues, helpful and friendly staff, many options with full information. Communication via email, post and knowl... Read more Reviewed on: 4th March 2026
Murram's avatar
Murram

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12411)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

5
Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019
Sooofee's avatar
Sooofee

In branch service review

5
Friendly and approachable, always helpful. Reviewed on: 5th September 2025

In branch service review

5
Nicola was very helpful, very informative about various services. Reviewed on: 5th September 2025

In branch service review

5
The person dealing with me was very helpful and understanding and made the account very clear to me when I asked him a question his reply was very clear to me and helped me open another account with this company and I thank him for his help. Reviewed on: 5th September 2025

In branch service review

5
Nicole explained everything perfectly. Reviewed on: 5th September 2025

In branch service review

5
L like the fact you can sit with someone and organise your money with confidence. Reviewed on: 5th September 2025

In branch service review

5
Very professional and efficient. Reviewed on: 5th September 2025

In branch service review

5
Easy to make appointment and are local branch. Everything was explained well and in a professional manner. Reviewed on: 5th September 2025

In branch service review

5
I like the fact the branch is on the hight street and its face to face appointments. Nicola was very efficient and pleasant. Reviewed on: 5th September 2025

In branch service review

5
Friendly, efficient staff. Explain process step by step. Chairs in the waiting room need to be higher with arm rests for people with reduced mobility. Reviewed on: 5th September 2025

In branch service review

5
Excellent in every way honestly can not fault anything. Reviewed on: 5th September 2025

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