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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,411 reviews, last reviewed 4th Mar 2026
60% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

What's not to like ? Lots of branches available, rarely any queues, helpful and friendly staff, many options with full information. Communication via email, post and knowl... Read more Reviewed on: 4th March 2026
Murram's avatar
Murram

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12411)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

5
Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019
Sooofee's avatar
Sooofee

In branch service review

5
Excellent servie from Megan who informed and helped us fill in all the forms for transfer. Reviewed on: 30th August 2025

In branch service review

5
Good overall experience, well mannered and competent staff member (Megan). Very happy. Reviewed on: 30th August 2025

In branch service review

5
Face to face, friendly and personal attention. Reviewed on: 30th August 2025

In branch service review

5
Still feel that we are vowed, like face to face interaction in branch with Nicole. Reviewed on: 30th August 2025

In branch service review

5
No hassle, very friendly and informative. Savings sorted no problem. Reviewed on: 30th August 2025

In branch service review

5
Efficient and very pleasant staff. Reviewed on: 30th August 2025

In branch service review

4
When I rang to make the appt. for an ISA, I wasn't told I needed my NI number. Not good. Reviewed on: 30th August 2025

In branch service review

5
I like the friendly, efficient staff. The length of time we wait in the queue could be improved by more staff. Reviewed on: 30th August 2025

In branch service review

5
Service was very good - the products were explained very well. Reviewed on: 30th August 2025

In branch service review

5
Staff have local knowledge, also friendly, listen to what products and your needs to advise you. Reviewed on: 30th August 2025

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