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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,411 reviews, last reviewed 4th Mar 2026
60% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

What's not to like ? Lots of branches available, rarely any queues, helpful and friendly staff, many options with full information. Communication via email, post and knowl... Read more Reviewed on: 4th March 2026
Murram's avatar
Murram

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12411)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

5
Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019
Sooofee's avatar
Sooofee

In branch service review

5
Found Jane very helpful and she gave me all the savings information I needed. Reviewed on: 30th August 2025

In branch service review

5
I like the Darlington because there is one in the town I live and the staff are lovely and friendly. Reviewed on: 30th August 2025

In branch service review

5
Very helpful staff with assisting me to get into the Darlington Building Society online to move my ISA. Reviewed on: 30th August 2025

In branch service review

5
Staff very friendly and willing to help with any enquiry. Reviewed on: 30th August 2025

In branch service review

5
Reliable local building society which I have dealt with for over 50 years, initially with mortgage. Reviewed on: 30th August 2025

In branch service review

5
Staff are always pleasant and helpful. Very informative. Reviewed on: 29th August 2025

In branch service review

5
Always has a good service and try to use local things. Reviewed on: 29th August 2025

In branch service review

5
Vicky is very knowledgeale and professional. She explained the process clearly. Reviewed on: 29th August 2025

In branch service review

5
Good customer service. Friendly staff usually don't have to wait long. Explain well the different savings accounts. Reviewed on: 29th August 2025

Fast, efficient and welcoming.

5
Fast, efficient and welcoming. Keely was a pleasure to deal with and offered expert, well though through advice, guidance and help Reviewed on: 29th August 2025
Alexander B's avatar
Alexander B

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