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Darlington Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.77 (923 reviews)

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4.82

Based on 923 reviews, last reviewed 7th Feb 2026

88% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

85%

10%

Latest highest rating:

5

My experience with the Darlington My experience with the Darlington has only been positive. The products and services offered are competitive and the staff extremely helpful and friend... Read more Reviewed on: 7th February 2026

Latest lowest rating:

1

Not thorough, waste of my time I waited 3+ weeks for my application to process, with them gathering info piece by tiny piece, only to be told that they couldn't ever have processed ... Read more Reviewed on: 4th February 2026

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About this product

Darlington Building Society have a range of mortgage products.

Mortgages are available from Darlington Building Society whether you’re looking for a mortgage as a first-time buyer, mortgages for new builds, or a new mortgage deal when yours runs out.

Darlington Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Mortgages reviews (923)

Review of the Darlington Building Society, Mortgages:

Everything was very good People from agency,engineer...

Everything was very good People from agency,engineers very well Reviewed on: 7th April 2025

Great service

I have found Darlington to be a caring bank giving me the best advice and information. Reviewed on: 9th April 2025

Darlington Building Society are so easy to work with

Darlington Building Society are so easy to work with, they have kept us in the loop throughout our first mortgage process and been amazing with our mortgage. Every question we’ve had has been answered quickly whilst putting our mind at easy. I would 100% recommend Darlington Building Society for a mortgage. Reviewed on: 9th April 2025

Always get informed by Darlington about what is goin...

Always get informed by Darlington about what is going on and f any changes being made. The interest rate on our mortgage is great as well as having it portable. Reviewed on: 8th April 2025

I am very happy with my mortgage

I am very happy with my mortgage Reviewed on: 8th April 2025

Remortgage

All options clearly described and best option for my circumstances selected Reviewed on: 8th April 2025

Customer service

Not really had many experiences but helped immensely throughout covid. Fantastic customer service. Reviewed on: 8th April 2025

In general, the experience was good.

In general, the experience was good. But the rate changed after DIP. More transparent is needed. Reviewed on: 8th April 2025

Self-Build Excellence

Darlington provided me with a mortgage suitable for my self-build. Funds are drawn down as needed. The team are highly responsive and the service is unobtrusively personal. Reviewed on: 8th April 2025

Two great years , no hassle .

Two great years , no hassle . Excellent service Reviewed on: 8th April 2025

Never a problem Always answer queries promptly and h...

Never a problem Always answer queries promptly and honestly Reviewed on: 8th April 2025

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