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Darlington Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.77 (923 reviews)

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4.82

Based on 923 reviews, last reviewed 7th Feb 2026

88% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

85%

10%

Latest highest rating:

5

My experience with the Darlington My experience with the Darlington has only been positive. The products and services offered are competitive and the staff extremely helpful and friend... Read more Reviewed on: 7th February 2026

Latest lowest rating:

1

Not thorough, waste of my time I waited 3+ weeks for my application to process, with them gathering info piece by tiny piece, only to be told that they couldn't ever have processed ... Read more Reviewed on: 4th February 2026

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About this product

Darlington Building Society have a range of mortgage products.

Mortgages are available from Darlington Building Society whether you’re looking for a mortgage as a first-time buyer, mortgages for new builds, or a new mortgage deal when yours runs out.

Darlington Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Mortgages reviews (923)

Review of the Darlington Building Society, Mortgages:

Everything was very good People from agency,engineer...

Everything was very good People from agency,engineers very well Reviewed on: 7th April 2025

Friendly, helpful Building Society

They are a friendly branch at Northallerton and happy to answer any question regardless how big or small it is. I wanted to come into a branch to arrange renew my mortage as I was not looking forward to speaking over the phone, but the lady I spoke to, explained everything brilliently and in languiage that was simple and easy to understand. I didn't have to take time off work to come into the branch, which was even better. I also have a savings account with the Darlington Building Society where I have managed to save up to make improvements around my house. Reviewed on: 8th April 2025

Best Mortgage Option if you work Overseas

As someone who works overseas Dartington was one of the few lenders who would offer me a mortgage despite an excellent credit rating. We live in a globalized world Dartington appreciates that reality. Reviewed on: 8th April 2025

We were introduced to Darlington via a mortgage broker.

We were introduced to Darlington via a mortgage broker. I have called them a couple of times querying things such as early settlement or the option to remortgage both times have received really good friendly service. If we do move or wish to borrow more would certainly go to Darlington first Reviewed on: 8th April 2025

Smooth and hassle free process

A very smooth and hassle free process to set up a new mortgage. Information was easy to find online and discussions with customer advisor was straightforward. Reviewed on: 8th April 2025

Very excellent service and trustworthy.

Excellent friendly service always pleasant and polite and willing to go to the extra mile to help you Reviewed on: 8th April 2025

Always been low interests rates, for my mortgages, a...

Always been low interests rates, for my mortgages, and the telephone service, is exceptional, they answer quickly and you get to chat to the specific person very quickly. Reviewed on: 8th April 2025

Couldn't have asked for a better experience.

Couldn't have asked for a better experience. Prompt responses to questions and prompt with payment to allow me keys to my house in the morning on my day of completion Reviewed on: 8th April 2025

Always very friendly and helpful

Always very friendly and helpful Reviewed on: 8th April 2025

Very friendly and upfront about any charges so easy...

Very friendly and upfront about any charges so easy to work with Reviewed on: 8th April 2025

Helpful and knowledgeable staff.

Helpful and knowledgeable staff. I had a niche query. The person who answered didn't know the answer but passed it on and I received a full and helpful response the same day. Reviewed on: 8th April 2025

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