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Darlington Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.83 (942 reviews)

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4.83

Based on 941 reviews, last reviewed 28th Feb 2026

288% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

85%

10%

Latest highest rating:

5

Mortgage Just got a mortgage from you I find it took a long time for mortgage to go through different people Reviewed on: 28th February 2026

Latest lowest rating:

1

Not thorough, waste of my time I waited 3+ weeks for my application to process, with them gathering info piece by tiny piece, only to be told that they couldn't ever have processed ... Read more Reviewed on: 4th February 2026

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About this product

Darlington Building Society have a range of mortgage products.

Mortgages are available from Darlington Building Society whether you’re looking for a mortgage as a first-time buyer, mortgages for new builds, or a new mortgage deal when yours runs out.

Darlington Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Mortgages reviews (941)

Review of the Darlington Building Society, Mortgages:

Straightforward and easy to work with - friendly tea...

Straightforward and easy to work with - friendly team and efficient process from start to finish Reviewed on: 7th April 2025

Always get informed by Darlington about what is goin...

Always get informed by Darlington about what is going on and f any changes being made. The interest rate on our mortgage is great as well as having it portable. Reviewed on: 8th April 2025

I am very happy with my mortgage

I am very happy with my mortgage Reviewed on: 8th April 2025

Remortgage

All options clearly described and best option for my circumstances selected Reviewed on: 8th April 2025

Customer service

Not really had many experiences but helped immensely throughout covid. Fantastic customer service. Reviewed on: 8th April 2025

In general, the experience was good.

In general, the experience was good. But the rate changed after DIP. More transparent is needed. Reviewed on: 8th April 2025

Self-Build Excellence

Darlington provided me with a mortgage suitable for my self-build. Funds are drawn down as needed. The team are highly responsive and the service is unobtrusively personal. Reviewed on: 8th April 2025

Two great years , no hassle .

Two great years , no hassle . Excellent service Reviewed on: 8th April 2025

Never a problem Always answer queries promptly and h...

Never a problem Always answer queries promptly and honestly Reviewed on: 8th April 2025

Friendly, helpful Building Society

They are a friendly branch at Northallerton and happy to answer any question regardless how big or small it is. I wanted to come into a branch to arrange renew my mortage as I was not looking forward to speaking over the phone, but the lady I spoke to, explained everything brilliently and in languiage that was simple and easy to understand. I didn't have to take time off work to come into the branch, which was even better. I also have a savings account with the Darlington Building Society where I have managed to save up to make improvements around my house. Reviewed on: 8th April 2025

Best Mortgage Option if you work Overseas

As someone who works overseas Dartington was one of the few lenders who would offer me a mortgage despite an excellent credit rating. We live in a globalized world Dartington appreciates that reality. Reviewed on: 8th April 2025

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