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Darlington Building Society: Mortgages reviews

4.83
Based on 941 reviews, last reviewed 28th Feb 2026
288% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
10%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Mortgage Just got a mortgage from you I find it took a long time for mortgage to go through different people Reviewed on: 28th February 2026
Dawes's avatar
Dawes

Latest lowest rating:

1

Not thorough, waste of my time I waited 3+ weeks for my application to process, with them gathering info piece by tiny piece, only to be told that they couldn't ever have processed ... Read more Reviewed on: 4th February 2026
LH's avatar
LH

About this product

Darlington Building Society have a range of mortgage products.

Mortgages are available from Darlington Building Society whether you’re looking for a mortgage as a first-time buyer, mortgages for new builds, or a new mortgage deal when yours runs out.

Darlington Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Mortgages reviews (941)

Review of the Darlington Building Society, Mortgages:

Very helpful in all aspects.

5
Very helpful in all aspects. Quick and easy to deal with. Reviewed on: 17th April 2025

Darlington has the Human touch and gives peace of mind

5
Darlington staff have been extremely helpful in my case. I was having financial difficulties and advice and guidance was forthcoming with nothing ever being too much trouble. Reviewed on: 8th April 2025

Exceptional Service and Support!

5
I recently had the pleasure of working with Darlington Building Society, and I can't recommend them enough! From the beginning, their team was helpful and knowledgeable, guiding through every step of the mortgage process. They made what could have been a stressful experience smooth and enjoyable. If you're looking for a reliable mortgage company that cares about its clients, look no further! Reviewed on: 8th April 2025

It was a smooth and easy process, and I am so gratef...

5
It was a smooth and easy process, and I am so grateful you considered my circumstances. Reviewed on: 8th April 2025

Seamless Experience

5
My experience was seamless. I couldn’t have asked for a better experience, especially for a first time buyer. Reviewed on: 8th April 2025

We like the way they use human beings to make a deci...

5
We like the way they use human beings to make a decision and not some electronic algorithm. We had no idea that retirees like us would even be considered for a mortgage. We like old fashioned values and the human touch Reviewed on: 8th April 2025

You offer timely and excellent service

5
You offer timely and excellent service Reviewed on: 8th April 2025

New mortage application.

5
I applied for a mortgage at the age of 79 yrs and was accepted with a very good 5 yrs fixed rate. Excellent. The local Branch staff are very knowledgeable and polite and patient !! Reviewed on: 8th April 2025

phone service

5
always very helpful when phoning for either advice or updates regarding the mortgage. As we only deal over the phone the service provided is excellent Reviewed on: 8th April 2025

Always very helpfull when contacted

5
Always very helpfull when contacted Reviewed on: 8th April 2025

Always helpful and professional.

5
Always helpful and professional. Reviewed on: 8th April 2025

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