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Darlington Building Society: Mortgages reviews

4.84
Based on 882 reviews, last reviewed 28th Jun 2025
700% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
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10%
See only 3 star reviews
2%
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1%
See only 1 star reviews
2%

Latest highest rating:

5

A Very Positive Experience Cheryl was efficient, helpful and approachable throughout the process. Made me feel very much at ease. Thankyou. Reviewed on: 28th June 2025
Phil R's avatar
Phil R

Latest lowest rating:

1

Great experience with Darlington Building Society! Great experience with Darlington Building Society! The process was smooth, staff were helpful, and everything was handled professionally. Highly recom... Read more Reviewed on: 17th April 2025
Ricardo 's avatar
Ricardo

About this product

Are you hoping to purchase your dream home? Finding the right mortgage product is an important step of the journey. Check out our Darlington Building Society mortgage reviews to learn what customers have to say about the lender.

Darlington Building Society is a mutual organisation, providing a range of mortgage products. Be confident that you understand the terms, conditions and interest rates before taking out a mortgage product. If you’re unsure, always contact the lender or an independent advisor.

Are you interested in Darlington Building Society mortgages? Gain valuable insight into the Society by reading the reviews on Smart Money People. Find out why customers chose Darlington Building Society and how satisfied they’ve been with their decision. Learn more about the team at Darlington Building Society and how supported borrowers have felt throughout their mortgage term. All of this and more can be found in our Darlington Building Society mortgage reviews.

Did you purchase your home with a Darlington Building Society mortgage? Share your experience with others by writing an honest review. Tell us what mortgage product you have and if you have been satisfied so far. Did you secure a mortgage with Darlington Building Society after struggling with other lenders? How well has the Society kept in touch with key mortgage news and changes? Would you recommend the lender to family and friends? Write a Darlington Building Society mortgage review today.

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Darlington Building Society Mortgages reviews (882)

In branch service review

5
Suzanne was excellent, she understood my requirements and explained everything to me so I could make an informed decision. Reviewed on: 29th February 2024

In branch service review

5
Easy to understand. Mandy was very friendly and explained perfectly, I am very satisfied with the service I reveived. Reviewed on: 29th February 2024

Speaking to Mandy Wilson was a pleasure in my line o...

5
Speaking to Mandy Wilson was a pleasure in my line of work I speak to mortgage companies on a regular basis the Darlington are far the best to communicate with and very understanding Reviewed on: 20th February 2024

Great Customer Service Experience

5
Had problems using the switch online service. Phoned to speak to Mortgage team and was dealt with by Ann. Extremely helpful and appreciated her assistance. So nice to be able to speak directly. Reviewed on: 16th February 2024

Ann Walpole has been an absolute star.

5
From my very first conversation with Ann Walpole she has helped me very step of the way and has gone far an above the service expected. Nothing has been to much trouble and the thought of a further mortgage with the Darlington is a comfoting feeling. Thank You Ann for everything. Reviewed on: 15th February 2024

Darlington Building Society Branch Review

5
It was very straightforward to receive a mortgage, even though I had retired and was receiving a pension, not a salary and I have benefitted from very helpful advice since I applied five years ago. Reviewed on: 31st January 2024

Darlington Building Society Branch Review

5
Always ready and willing to help. Reviewed on: 31st January 2024

Darlington Building Society Branch Review

5
Mandy explained my options when renewing my mortgage, she answered all my questions. Reviewed on: 31st January 2024

Darlington Building Society Branch Review

5
Excellent service in every sense. Reviewed on: 31st January 2024

My thanks to Paula, my mortgage advisor, who made th...

5
My thanks to Paula, my mortgage advisor, who made the process entirely stress free. Reviewed on: 30th January 2024

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