Write a review

Darlington Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.76 (882 reviews)

View other Darlington Building Society products

4.84

Based on 882 reviews, last reviewed 28th Jun 2025

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

85%

10%

Latest highest rating:

5

A Very Positive Experience Cheryl was efficient, helpful and approachable throughout the process. Made me feel very much at ease. Thankyou. Reviewed on: 28th June 2025

Latest lowest rating:

1

Great experience with Darlington Building Society! Great experience with Darlington Building Society! The process was smooth, staff were helpful, and everything was handled professionally. Highly recom... Read more Reviewed on: 17th April 2025

Visit provider site Read all reviews Write a review

About this product

Are you hoping to purchase your dream home? Finding the right mortgage product is an important step of the journey. Check out our Darlington Building Society mortgage reviews to learn what customers have to say about the lender.

Darlington Building Society is a mutual organisation, providing a range of mortgage products. Be confident that you understand the terms, conditions and interest rates before taking out a mortgage product. If you’re unsure, always contact the lender or an independent advisor.

Are you interested in Darlington Building Society mortgages? Gain valuable insight into the Society by reading the reviews on Smart Money People. Find out why customers chose Darlington Building Society and how satisfied they’ve been with their decision. Learn more about the team at Darlington Building Society and how supported borrowers have felt throughout their mortgage term. All of this and more can be found in our Darlington Building Society mortgage reviews.

Did you purchase your home with a Darlington Building Society mortgage? Share your experience with others by writing an honest review. Tell us what mortgage product you have and if you have been satisfied so far. Did you secure a mortgage with Darlington Building Society after struggling with other lenders? How well has the Society kept in touch with key mortgage news and changes? Would you recommend the lender to family and friends? Write a Darlington Building Society mortgage review today.

Review Darlington Building Society: Mortgages now

Help others make smarter decisions by sharing your own experience.

Write a review

Darlington Building Society Mortgages reviews (882)

The advisor i spoke with was very professional and u...

The advisor i spoke with was very professional and up to date with the information i required She was very helpful and was great talking with her Reviewed on: 27th January 2024

Excellent service

Excellent service from everyone we have contact with. Friendly and not too big. Reviewed on: 26th January 2024

We have dealt with Ann Walpole on many occasions wit...

We have dealt with Ann Walpole on many occasions with this being the latest. We find Ann to be a lovely lady who has the knack of mixing humour with business which we think is the best ingredient that Darlington Building Society can achieve from their staff. On our latest business she was able to direct us in the right direction all of the way. Filling forms and dealing with legal documents is not something that we do every day and Ann was there to give us all the guidance and support that we needed which made the whole experience less stressful. To add further comment everytime that we contact Darlington Building Society we find all of the staff to be very pleasant and always willing to forward messages to Ann when she is dealing with other clients. Well done all at Darlington Building Society. Reviewed on: 26th January 2024

Great Service

Paula Marshall went above and beyond in delivering excellent service. Her attention to detail and willingness to listen ensured that all my concerns were addressed thoroughly. I felt genuinely cared for during the entire interaction. Paula's expertise and commitment to making the process smooth and stress-free are truly commendable. I highly recommend her for anyone seeking a professional and customer-focused experience. Reviewed on: 24th January 2024

Ann was extremely helpful.

Ann was extremely helpful. I had a lot of questions as this was my first time enquiring about buying a new property and she provided all the answers I needed. Reviewed on: 24th January 2024

Very informative as to what I need to do

Very informative as to what I need to do Reviewed on: 24th January 2024

Great service

Quick to reply in all communication, either phone or emails, great value for money and giving professional advice Reviewed on: 24th January 2024

Rebecca Randall made this process very simple and st...

Rebecca Randall made this process very simple and stress free! I can't thank her enough! Reviewed on: 22nd January 2024

DBS- Five stars for customer service

Darlington Building Society made our remortgage quick and simple Reviewed on: 17th January 2024

Paula was brilliant

Paula was brilliant, really helped me with the questions I had and really kept me at ease as this is the first house I will be buying Reviewed on: 11th January 2024

Do you have a different Darlington Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Tracker Rate Mortgage
from Yorkshire Bank 3.00 from 1 reviews
Tracker Rate Mortgage
from Newcastle Building Society 4.00 from 1 reviews
Mortgage
from Accord Mortgages 2.99 from 21 reviews

Want to see more from Darlington Building Society?

Savings
from Darlington Building Society 4.91 from 10880 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub