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Darlington Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.77 (970 reviews)

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4.77

Based on 970 reviews, last reviewed 3rd Sep 2026

38% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

86%

10%

Latest highest rating:

5

First Time Buyer - Ann I honestly cannot recommend Ann enough. I came to her after a previous experience with another mortgage advisor had left me feeling hopeless and convi... Read more Reviewed on: 3rd September 2026

Latest lowest rating:

1

Not thorough, waste of my time I waited 3+ weeks for my application to process, with them gathering info piece by tiny piece, only to be told that they couldn't ever have processed ... Read more Reviewed on: 4th February 2026

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About this product

Darlington Building Society have a range of mortgage products.

Mortgages are available from Darlington Building Society whether you’re looking for a mortgage as a first-time buyer, mortgages for new builds, or a new mortgage deal when yours runs out.

Darlington Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Mortgages reviews (970)

Suzanne is very polite and very helpful

Suzanne is very polite and very helpful Reviewed on: 13th January 2025

Excellent individuals with good knowledge and experi...

Excellent individuals with good knowledge and experience. Responsive to communication. Reviewed on: 9th January 2025

I was dealt with by Ann Walpole, was my first time b...

I was dealt with by Ann Walpole, was my first time buying a house and I really could not have asked for a better person to help me in the process, went above and beyond for me, kept me in the loop with everything going on, anything else she needed was straight in contact with me. Would recommend herself and DBC to anyone after my experience. Obviously buying for the first time is stressful and an unknown but with Ann she really did help me and I couldn’t have asked for much more. Really appreciate what she has done for me. Reviewed on: 6th January 2025

Mandy was extremely helpful and lovely to speak with.

Mandy was extremely helpful and lovely to speak with. Couldn't have done more for me. It was really great customer service. Reviewed on: 4th January 2025

Susann was very helpful and a very pleasant person t...

Susann was very helpful and a very pleasant person to talk to she was very helpful Reviewed on: 9th December 2024

Keep 60k as for 95LTV is not good for tier 2 visa ho...

Keep 60k as for 95LTV is not good for tier 2 visa holders. Reviewed on: 29th November 2024

In branch service review

Always a positive experience whether online or speaking to advisors at the branch. Very helpful and considerate staff with the time to help you as best they can. Reviewed on: 26th November 2024

Many companies trip over the basics, many people tri...

Many companies trip over the basics, many people trip up but Darlington are always at the end of the telephone Reviewed on: 26th November 2024

Cheryl has been very thorough with my application, e...

Cheryl has been very thorough with my application, explaining every stage to ensure i understand the process. she is very patient and clearly very knowledgeable re mortgage terms etc Reviewed on: 15th November 2024

mortgage up for renewal soon and I needed some info..

My mortgage is up for renewal soon and I needed some information. The phone call I made cleared up all my queries and worries and was explained in a way that I clearly understood my to proceed in the future. Reviewed on: 14th November 2024

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