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Darlington Building Society: Mortgages reviews

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4.84
Based on 882 reviews, last reviewed 28th Jun 2025
735% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
10%
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2%
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1%
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Latest highest rating:

5

A Very Positive Experience Cheryl was efficient, helpful and approachable throughout the process. Made me feel very much at ease. Thankyou. Reviewed on: 28th June 2025
Phil R's avatar
Phil R

Latest lowest rating:

1

Great experience with Darlington Building Society! Great experience with Darlington Building Society! The process was smooth, staff were helpful, and everything was handled professionally. Highly recom... Read more Reviewed on: 17th April 2025
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Ricardo
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About this product

Are you hoping to purchase your dream home? Finding the right mortgage product is an important step of the journey. Check out our Darlington Building Society mortgage reviews to learn what customers have to say about the lender.

Darlington Building Society is a mutual organisation, providing a range of mortgage products. Be confident that you understand the terms, conditions and interest rates before taking out a mortgage product. If you’re unsure, always contact the lender or an independent advisor.

Are you interested in Darlington Building Society mortgages? Gain valuable insight into the Society by reading the reviews on Smart Money People. Find out why customers chose Darlington Building Society and how satisfied they’ve been with their decision. Learn more about the team at Darlington Building Society and how supported borrowers have felt throughout their mortgage term. All of this and more can be found in our Darlington Building Society mortgage reviews.

Did you purchase your home with a Darlington Building Society mortgage? Share your experience with others by writing an honest review. Tell us what mortgage product you have and if you have been satisfied so far. Did you secure a mortgage with Darlington Building Society after struggling with other lenders? How well has the Society kept in touch with key mortgage news and changes? Would you recommend the lender to family and friends? Write a Darlington Building Society mortgage review today.

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Darlington Building Society Mortgages reviews (882)

Very efficient and helpful Speak to realpeopl

5
Always speak to real people, might be put on hold and hear a recorded message, but not for long and problems invariably dealt with efficiently without being passed from pillar to post. Always very helpful and even ring back when necessary, that's a first for me! Reviewed on: 15th November 2023
DBS Verified Member's avatar
DBS Verified Member

Very friendly professional service

5
Have had family member buy their first house through the DBS very good service Reviewed on: 8th November 2023
DBS Verified Member's avatar
DBS Verified Member

Remortgaging with Ann Walpole

5
Very easy measured approach was taken by Ann when we discussed my mortgage change up. All questions were answered completely and lots of options offered. On completion of the telephone call I received an email within the hour showing all the options first hand. First class service, thank you Ann. Reviewed on: 6th November 2023
DBS Verified Member's avatar
DBS Verified Member

Fantastic Building Society

5
We have been with Darlington Building Society for several years - across 3 consecutive homes. Every time the mortgage process was great. Customer service is second to none and Paula who dealt with our latest purchase has been so helpful. She has that excellent blend of professionalism and getting the business completed but also very friendly and personable! We had speedy responses and lots of help throughout. Paula advised us on products in a non biased way and answered our questions that enabled us to choose the right mortgage product. All in all a positive mortgage application process with a professional and friendly company Reviewed on: 3rd November 2023
DBS Verified Member's avatar
DBS Verified Member

Darlington Building Society Branch Review

5
Review of mortgage deal due to end soon. Sorted out quickly, efficiently and professionally by Megan in the Redcar branch and with assistance from Rebecca at Head Office. Completely happy!. Reviewed on: 31st October 2023
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Verified Member

Darlington Building Society Branch Review

5
Easy and pleasant to deal with on a recent change to our longstanding mortgage. Reviewed on: 31st October 2023
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Verified Member

Darlington Building Society Branch Review

4
Profession, friendly, helpful staff. Good product. Reviewed on: 31st October 2023
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Verified Member

Mortgage

4
Offered mortgage with unusual circumstances Reviewed on: 31st October 2023
DBS Verified Member's avatar
DBS Verified Member

Mortgage renewal

5
That time of year again when you need to crunch the numbers and make some difficult decisions. Rebecca was extremely helpful in sending all the information I needed to make my decision. Always got back to me either by phone or email- great service Reviewed on: 30th October 2023
DBS Verified Member's avatar
DBS Verified Member

mortgage help - Rebecca Russell

5
It was my first time like many other people to think of getting a mortgage and I was not sure really about what to do. Rebecca has helped me a lot and make the matter very easy to me. I am really happy and pleased from her support. Reviewed on: 28th October 2023
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DBS Verified Member

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