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Darlington Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.76 (865 reviews)

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4.83

Based on 865 reviews, last reviewed 20th Apr 2025

1281% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

85%

10%

Latest highest rating:

5

Very helpful and understanding We found Darlington Building Society very helpful with our situation and we're great in supplying us with a great mortgage. Also so easy to renew afte... Read more Reviewed on: 20th April 2025

Latest lowest rating:

1

Great experience with Darlington Building Society! Great experience with Darlington Building Society! The process was smooth, staff were helpful, and everything was handled professionally. Highly recom... Read more Reviewed on: 17th April 2025

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About this product

Are you hoping to purchase your dream home? Finding the right mortgage product is an important step of the journey. Check out our Darlington Building Society mortgage reviews to learn what customers have to say about the lender.

Darlington Building Society is a mutual organisation, providing a range of mortgage products. Be confident that you understand the terms, conditions and interest rates before taking out a mortgage product. If you’re unsure, always contact the lender or an independent advisor.

Are you interested in Darlington Building Society mortgages? Gain valuable insight into the Society by reading the reviews on Smart Money People. Find out why customers chose Darlington Building Society and how satisfied they’ve been with their decision. Learn more about the team at Darlington Building Society and how supported borrowers have felt throughout their mortgage term. All of this and more can be found in our Darlington Building Society mortgage reviews.

Did you purchase your home with a Darlington Building Society mortgage? Share your experience with others by writing an honest review. Tell us what mortgage product you have and if you have been satisfied so far. Did you secure a mortgage with Darlington Building Society after struggling with other lenders? How well has the Society kept in touch with key mortgage news and changes? Would you recommend the lender to family and friends? Write a Darlington Building Society mortgage review today.

Darlington Building Society Mortgages reviews (865)

Review of the Darlington Building Society, Mortgages:

A huge thank you.

Throughout a grueling two year and four month selling and buying process (due to the current extremely difficult housing market) Paula M has provided exemplary customer service. Five gold stars? No, five platinum stars! Not quite there yet but fingers crossed for an exchange of contracts on 7th April. A huge thank you to a superb Building Society Reviewed on: 21st March 2025

My experience with Darlington was exceptional, espec...

My experience with Darlington was exceptional, especially during an incredibly challenging period in my life. The COVID-19 pandemic caused significant cash flow issues for me, which were further compounded by ill health. Despite these difficulties, Darlington provided unwavering support and understanding until I was able to reenter employment. Their customer service team was outstanding—compassionate, professional, and always willing to assist. I am truly grateful for their patience and dedication during such a tough time. Darlington went above and beyond to help, and I cannot recommend them highly enough. Thank you, Darlington (especially Brian), for your exceptional service and support when I needed it most. Reviewed on: 16th April 2025

Very informative and responds to our calls

Very informative and responds to our calls Reviewed on: 16th April 2025

Been with you for 10 yrs.

Been with you for 10 yrs. Excellent service Reviewed on: 16th April 2025

Great staff and good products

I have been with Darlington since buying my house four and a half years ago. The people I have dealt with have been friendly, efficient and have handled my initial mortgage, plus refinances very well. Reviewed on: 16th April 2025

Very difficult to get an update.

Very difficult to get an update. No App to track progress Reviewed on: 16th April 2025

Good experience Nice people.

Good experience Nice people. Very fast Reviewed on: 16th April 2025

We were recommended Darlington building society,

We were recommended Darlington building society, I can’t remember who. We were surprised that the whole procedure was manual but being older we was perfectly happy with the process, it was in-depth and thorough. We found the interest rate to be competitive. We would recommend to other people. Reviewed on: 16th April 2025

Rates are not that competitive.

Rates are not that competitive. I asked about reducing mortgage term but they wanted £70 to do this which I didn't think was fair value. Reviewed on: 16th April 2025

Simply fabulous!!!

I have had my mortgage with them for almost 5 years now. No issues at all. Excellent at helping - easy to contact, I am also able to regularly receive updates thru email and post. I never had any issue with and in fact I have recommended them to my family and friends. A fantastic company! Reviewed on: 16th April 2025

Excellent service

Good service got me my morgage they got me a morgage for an older person now I was able to move nearer my chikdren Reviewed on: 16th April 2025

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