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Darlington Building Society: Mortgages reviews

View other Darlington Building Society products
4.83
Based on 942 reviews, last reviewed 3rd Mar 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
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10%
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Latest highest rating:

5

Best customer service and great rates Everyone I’ve spoken to has been really helpful and when you call you actually get through to someone straight away! Very unlike other banks but as a ... Read more Reviewed on: 3rd March 2026
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Fern

Latest lowest rating:

1

Not thorough, waste of my time I waited 3+ weeks for my application to process, with them gathering info piece by tiny piece, only to be told that they couldn't ever have processed ... Read more Reviewed on: 4th February 2026
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LH
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About this product

Darlington Building Society have a range of mortgage products.

Mortgages are available from Darlington Building Society whether you’re looking for a mortgage as a first-time buyer, mortgages for new builds, or a new mortgage deal when yours runs out.

Darlington Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Mortgages reviews (942)

Darlington Building Society Branch Review

5
I believe the deal/rate on the mortgage was such that I didn't need to shop for an alternative offer. Reviewed on: 30th April 2022
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Verified Member

Darlington Building Society Branch Review

5
Customer service outstanding perfection all round cant improve on that. Thank you Reviewed on: 31st March 2022
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Verified Member

Darlington Building Society Branch Review

5
Very helpful M. assistant. Polite informative and allowed me the information to make a suitable choice for me Reviewed on: 31st March 2022
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Verified Member

Darlington Building Society Branch Review

5
I like the friendly knowledgeable staff on the phone. I like being able to deal direct or via a mortgage broker. I like the links with Durham- my fathers home. Reviewed on: 31st March 2022
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Verified Member

Darlington Building Society Branch Review

5
I like that there is always good notice and good range of products for us to choose from. Reviewed on: 31st March 2022
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Verified Member

Darlington Building Society Branch Review

5
Always excellent service, rates etc happy over the past years- this continues to date Reviewed on: 31st March 2022
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Verified Member

Darlington Building Society Branch Review

5
Originally came through a broker but have remortgaged twice directly at term end- very simple and clear very friendly staff. Reviewed on: 31st March 2022
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Verified Member

Darlington Building Society Branch Review

5
Explained everything and was very polite and friendly. Reviewed on: 31st March 2022
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Verified Member

Darlington Building Society Branch Review

5
So easy to Remortgage, always excellent customer service. Reviewed on: 31st March 2022
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Verified Member

Darlington Building Society Branch Review

5
If you had an online progress tracker or portal, so I could see the application progress without having to keep asking Reviewed on: 31st March 2022
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