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Darlington Building Society: Mortgages reviews

View other Darlington Building Society products
4.77
Based on 965 reviews, last reviewed 30th Jun 2026
68% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
10%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

10/10 service Very easy to speak to customer services. Provided with the right mortgage with ease Reviewed on: 30th June 2026
G H's avatar
G H

Latest lowest rating:

1

Not thorough, waste of my time I waited 3+ weeks for my application to process, with them gathering info piece by tiny piece, only to be told that they couldn't ever have processed ... Read more Reviewed on: 4th February 2026
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LH
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About this product

Darlington Building Society have a range of mortgage products.

Mortgages are available from Darlington Building Society whether you’re looking for a mortgage as a first-time buyer, mortgages for new builds, or a new mortgage deal when yours runs out.

Darlington Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Mortgages reviews (965)

Darlington Building Society Branch Review

5
I have greatly appreciated the high level of service provided by my mortgage advisor, Paula Marshall, as well as her colleagues Reviewed on: 30th September 2022
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Darlington Building Society Branch Review

5
Rebecca provided a human approach without judgement. Always available to help. Very professional. Reviewed on: 31st August 2022
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Verified Member

Darlington Building Society Branch Review

5
Very impressed with the service we received, from initial enquiry to receiving requested documentation. Reviewed on: 31st August 2022
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Verified Member

Darlington Building Society Branch Review

5
Efficient service. Options explained very well and clear to understand. Reviewed on: 31st August 2022
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Verified Member

Darlington Building Society Branch Review

5
The best lender I have dealt with in my 40 plus years of dealing with various lenders. Efficient, highly personable, extremely helpful. Reviewed on: 31st August 2022
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Verified Member

Darlington Building Society Branch Review

5
My sale and purchase have not been easy but Darlington have been fantastic. Rebecca Russell is always very helpful. Reviewed on: 31st August 2022
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Darlington Building Society Branch Review

5
Mandy has been really helpful, always easily contactable and friendly. Reviewed on: 31st August 2022
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Darlington Building Society Branch Review

5
As a single person, the valid explanation of everything in lamen terms, and the patience that was given was great. Reviewed on: 31st August 2022
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Verified Member

Darlington Building Society Branch Review

5
Friendly advisors who calmed me down and suggested my mortgage broker was probably on holiday! He was and you both helped me. Thank you. Reviewed on: 31st August 2022
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Verified Member

Darlington Building Society Branch Review

5
Friendly and approachable staff. The opportunity for us to take additional borrowing. Ann Walpole was great and very helpful and friendly. Reviewed on: 31st August 2022
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Verified Member

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