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Darlington Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.77 (923 reviews)

View other Darlington Building Society products

4.82

Based on 923 reviews, last reviewed 7th Feb 2026

88% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

85%

10%

Latest highest rating:

5

My experience with the Darlington My experience with the Darlington has only been positive. The products and services offered are competitive and the staff extremely helpful and friend... Read more Reviewed on: 7th February 2026

Latest lowest rating:

1

Not thorough, waste of my time I waited 3+ weeks for my application to process, with them gathering info piece by tiny piece, only to be told that they couldn't ever have processed ... Read more Reviewed on: 4th February 2026

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About this product

Darlington Building Society have a range of mortgage products.

Mortgages are available from Darlington Building Society whether you’re looking for a mortgage as a first-time buyer, mortgages for new builds, or a new mortgage deal when yours runs out.

Darlington Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Mortgages reviews (923)

Review of the Darlington Building Society, Mortgages:

Great building society for first time buyers!!

We were first time buyers and got our mortgage the DBS and they sent everything across and all communication was clear and really helpful to us as first time buyers. Plus the product fee wasn’t as ridiculous as some of those bigger banks! Reviewed on: 7th April 2025

Mortgage Review

It was all done on line or telephone - easy process Reviewed on: 17th April 2025

Darlington BS excellent service by far

Darlington Building Society have come as a boon to us at the right time. We got our 1st house mortgage approved by them when none of banks were ready to pitch in! Always been a great service working with representatives of DBS. Cheers to team. Reviewed on: 17th April 2025

1st time buyer and Darlington have made it all very...

1st time buyer and Darlington have made it all very simple, Easy to get hold of when I needed them from start to finish and offered me the best deal. Reviewed on: 17th April 2025

Seamless to deal with.

Seamless to deal with. Always a person to speak to, and always great service. So much better than the endless automated robots at other banks. Reviewed on: 17th April 2025

No issues

I never had issues and when I contacted the customer service team they were polite and helpful. I would just say to improve the email communication as before I called a sent several emails and never had a response but once I called every thing was sorted Reviewed on: 17th April 2025

a very pleasant journey

It has been a very pleasant journey so far. Very good rates and extremely professional team. Reviewed on: 16th April 2025

Have had a lovely experience from start to finish wh...

Have had a lovely experience from start to finish when applying for my Mortage Reviewed on: 16th April 2025

Clear explanations and supportive staff.

Clear explanations and supportive staff. Reviewed on: 16th April 2025

Excellent customer service , amazing rate charges.

Excellent customer service , amazing rate charges. would definitely recommend!. Reviewed on: 16th April 2025

All staff friendly, knowledgeable about products.

All staff friendly, knowledgeable about products. Nothing is to much trouble. Excellent customer service. Reviewed on: 16th April 2025

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