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Darlington Building Society: Mortgages reviews

View other Darlington Building Society products
4.83
Based on 942 reviews, last reviewed 3rd Mar 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
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Latest highest rating:

5

Best customer service and great rates Everyone I’ve spoken to has been really helpful and when you call you actually get through to someone straight away! Very unlike other banks but as a ... Read more Reviewed on: 3rd March 2026
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Fern

Latest lowest rating:

1

Not thorough, waste of my time I waited 3+ weeks for my application to process, with them gathering info piece by tiny piece, only to be told that they couldn't ever have processed ... Read more Reviewed on: 4th February 2026
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LH
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About this product

Darlington Building Society have a range of mortgage products.

Mortgages are available from Darlington Building Society whether you’re looking for a mortgage as a first-time buyer, mortgages for new builds, or a new mortgage deal when yours runs out.

Darlington Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Mortgages reviews (942)

Review of the Darlington Building Society, Mortgages:

Darlington BS excellent service by far

5
Darlington Building Society have come as a boon to us at the right time. We got our 1st house mortgage approved by them when none of banks were ready to pitch in! Always been a great service working with representatives of DBS. Cheers to team. Reviewed on: 17th April 2025
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Nilofar

Mortgage review

5
I have always had good service - very quick, efficient and polite and friendly very informative and helpful Reviewed on: 28th September 2018
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Mortgage customer

Mortgage review

5
Our mortgage advisor sorted us a mortgage with no fuss. On the down side I spoke to a youn lady regarding our bank loan settlement who gave us wrong advice and caused my husband and I quite a lot of stress over that weekend. We spoke to nigel and he said she had given us wrong advice and he was going to complain about this lady and the unneccesary worry she had caused us Reviewed on: 13th September 2018
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Mortgage customer

Mortgage review

5
The correspondence was quick, perhaps to improve the valuer could have come more quickly Reviewed on: 12th September 2018
Mortgage customer's avatar
Mortgage customer

Mortgage review

5
I found the staff to be very helpful and the legal team email were very quick to set everything up. It was a very smooth transaction Reviewed on: 11th September 2018
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Mortgage customer

Mortgage review

4
Only building society who would give me a buy to let mortgage due to my age, income and I didn Reviewed on: 10th September 2018
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Mortgage customer

Mortgage review

5
Thank you for helping us purchase our home Reviewed on: 7th September 2018
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Mortgage customer

Mortgage review

4
Tariff sheet too generic so confusing, would be better if precise for product being taken out Reviewed on: 6th September 2018
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Mortgage customer

Mortgage review

5
Like that you have an age of 85 yrs for mortgage repayments. Could be better - your SVR seems much higher than others Reviewed on: 5th September 2018
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Mortgage customer

Mortgage review

5
Happy with everything at the moment Reviewed on: 3rd September 2018
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Mortgage customer

Mortgage review

4
Clearer communication would help Reviewed on: 1st September 2018
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Mortgage customer

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