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Darlington Building Society: Mortgages reviews

View other Darlington Building Society products
4.83
Based on 942 reviews, last reviewed 3rd Mar 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
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Latest highest rating:

5

Best customer service and great rates Everyone I’ve spoken to has been really helpful and when you call you actually get through to someone straight away! Very unlike other banks but as a ... Read more Reviewed on: 3rd March 2026
Fern's avatar
Fern

Latest lowest rating:

1

Not thorough, waste of my time I waited 3+ weeks for my application to process, with them gathering info piece by tiny piece, only to be told that they couldn't ever have processed ... Read more Reviewed on: 4th February 2026
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LH
Visit provider site Read all reviews See your review

About this product

Darlington Building Society have a range of mortgage products.

Mortgages are available from Darlington Building Society whether you’re looking for a mortgage as a first-time buyer, mortgages for new builds, or a new mortgage deal when yours runs out.

Darlington Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Mortgages reviews (942)

Review of the Darlington Building Society, Mortgages:

Very helpful in all aspects.

5
Very helpful in all aspects. Quick and easy to deal with. Reviewed on: 17th April 2025
Joan B's avatar
Joan B

Central Mortgage Team Review

5
Everything so straightforward and easy to understand. Easy to contact and local customer service. Very fair and personal service. Reviewed on: 31st January 2018
Phil 's avatar
Phil

Central Mortgage Team Review

5
Everything was made simple and easy to understand. Having a mortgage with Darlington was easy and very satisfying. Reviewed on: 30th January 2018
Derek 's avatar
Derek

Central Mortgage Team Review

3
Broker rep supported us through the process. I was unhappy at the condition ref solicitor paying off my credit cards which cost me a further £100+VAT when I could have paid it myself. Reviewed on: 19th January 2018
S Oliver's avatar
S Oliver

Central Mortgage Team Review

5
Easily contactable. Always answer the phone quite quickly without having to go through automated service. Reviewed on: 5th January 2018
Patricia's avatar
Patricia

Mortgage review

5
Excellent and responsive service. Easy to communicate and helpful staff. A very understanding process. Reviewed on: 25th November 2017
Mr Pearson's avatar
Mr Pearson

Mortgage review

5
We have just taken out a mortgage with you. Your trust in a 69 year old an is to be applauded. Reviewed on: 15th November 2017
Esther's avatar
Esther

Mortgage review

5
Have had no problems and found the Darlington to be very helpful as I'm a first time buyer Reviewed on: 15th November 2017
Martin's avatar
Martin

Mortgage review

3
My negative comment would be the turnaround time of decisions when they are important to the client. We did get the monies eventually but we required the builder to stop building whilst we awaited decisions. Reviewed on: 14th November 2017
J Berrington's avatar
J Berrington

Mortgage review

3
Processing is very slow. Need to update systems, e.g. email credit checks, applications etc. We nearly lost our house purchase due to delays in getting the lending agreed. Reviewed on: 11th November 2017
Mrs Shepherd's avatar
Mrs Shepherd

Mortgage review

5
Quick professional service. What else do you need! Reviewed on: 11th November 2017
Barry's avatar
Barry

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