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Domestic and General: Warranty reviews

Name: Warranty
Rating: 2.29 (92 reviews)

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2.13

Based on 92 reviews, last reviewed 23rd Sep 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

26%

2 star

63%

Latest highest rating:

5

Bought washing machine ,also jewellery ,both good co... Bought washing machine ,also jewellery ,both good cover n price. Customer care good when talked to them ,lost my details !. Reviewed on: 5th September 2025

Latest lowest rating:

1

If I could leave a minus I would. If I could leave a minus I would. PLEASE DO NOT PAY FOR A PLAN. On the 12th September I called D&G in relation to my very old washing machine which ha... Read more Reviewed on: 23rd September 2025

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About this product

At Smart Money People, we collect Domestic and General Warranty reviews from customers like you. If you're thinking of getting Domestic and General Warranty check out our reviews, or if you're an existing Domestic and General customer - please share your experiences with our community in order to help out others!

Domestic and General Warranty reviews (92)

Review of the Domestic and General, Warranty:

AVOID LIKE THE PLAGUE!!!

Avoid D&G and Whirlpool like the plague! I spent 3 hours trying to book an appointment through a non-existent D&G customer service team. D&G's website kept failing at the point of booking an appointment date, advising me to call Whirlpool directly, who also had a non-existent customer service team. After a bit of digging I managed to get onto Whirlpool's website with my D&G account number to book a date with their automated online service but would have to wait 9 days for an engineer. The night before the repair date I was contacted to inform me of a 4 hour window in which the engineer would arrive. 2 hours before that window i received another message that the engineer was no longer available and to rebook via the website, the next appointment not being for another 14 days. More unsuccessful attempts to contact a non existent customer service team has followed. I always suspected insurance schemes were nothing but a scam to steal peoples money without providing an actual service, but this really takes the mickey! Reviewed on: 21st December 2022

Always go direct

I had quote from curry's where I bought washing machine but don't rate their service . then had quote from Zanussi (who use Domestic and general) at £5.40 a month. I went direct to Domestic & General website and covered both washing machine and tumble dryer for that money. Reviewed on: 13th September 2016

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