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Dudley Building Society: Savings reviews

View other Dudley Building Society products
4.82
Based on 3,757 reviews, last reviewed 29th Jun 2026
26% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

A high level of management expenses A fairly standard building society but with high management expenses. This means that there is less money to fund interest for savers, so I mainly sa... Read more Reviewed on: 29th June 2026
Thomas K's avatar
Thomas K

Latest lowest rating:

1

i expected to be able to deal with my request at the... i expected to be able to deal with my request at the time, not have to re-visit the branch. Reviewed on: 7th March 2026
Mr PETER DAVIES's avatar
Mr PETER DAVIES
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About this product

Dudley Building Society have a range of savings accounts to choose from.

The amount you need to open an account varies depending on which one you choose. Dudley Building Society offer in-branch appointments if you need some help figuring out how to make the most of your savings.

Dudley Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Dudley Building Society before, you can also leave a review and share your experience.

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Dudley Building Society Savings reviews (3757)

Dudley branch review

5
Explained in detail about savings plans Reviewed on: 20th December 2021
Dudley branch customer's avatar
Dudley branch customer

Kingswinford branch review

5
Very helpful when explaining faster payments services Reviewed on: 19th December 2021
Kingswinford branch customer's avatar
Kingswinford branch customer

Dudley branch review

5
We like friendly members of staff, face to face Reviewed on: 19th December 2021
Dudley branch customer's avatar
Dudley branch customer

Kingswinford branch review

5
Very friendly "can do" attitude. {gonal branch have cannot do attitude) Reviewed on: 18th December 2021
Kingswinford branch customer's avatar
Kingswinford branch customer

Issue with work payment

5
Always happy to help nothing is to much trouble. Very personal touch. The ladies are a lovely bunch. Reviewed on: 17th December 2021
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Dudley branch review

5
Very helpful and profesional, able to answer all my questions Reviewed on: 17th December 2021
Dudley branch customer's avatar
Dudley branch customer

Dudley branch review

5
Very friendly staff, very helpful Reviewed on: 16th December 2021
Dudley branch customer's avatar
Dudley branch customer

ISA Savings - Very helpful assistance

5
I called the Society to discuss my ISA. I received a friendly and professional service and would like to thank Sue for her kind assistance. Thank you. Reviewed on: 16th December 2021
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Dudley branch review

3
My initial visit to Dudley BS was not a positive experience. I had travelled to branch to open a savings account for me son and was met with an extremely rude and unhelpful member of staff. It was clear this person did not want to help me open the account that day due to it being Friday afternoon. I was handed a form and told it would take too long to complete ao so should take it home. That journey to the BS on 19th November was a 1 hour 10 minute trip with a 2 year old and being 5 months pregnant. It is only because of the current interest rates you are offering why I returned. Fortunately, my visit on 1st December was met with a very friendly, helpful member of staff (Jackie) who restored my hope in the brand, Reviewed on: 15th December 2021
Dudley branch customer's avatar
Dudley branch customer

Dudley branch review

5
Found Brenda very good, didn't know what I wanted at first but she advised me and sorted my needs. Very, very pleasant experience. Reviewed on: 15th December 2021
Dudley branch customer's avatar
Dudley branch customer

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