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Dudley Building Society: Savings reviews

4.86
Based on 3,741 reviews, last reviewed 13th May 2026
28% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

I've been with DBS for years now and they've always... I've been with DBS for years now and they've always been helpful and easy to work with. The interest is decent and overall it's a reliable service. Reviewed on: 13th May 2026
Grant 's avatar
Grant

Latest lowest rating:

1

i expected to be able to deal with my request at the... i expected to be able to deal with my request at the time, not have to re-visit the branch. Reviewed on: 7th March 2026
Mr PETER DAVIES's avatar
Mr PETER DAVIES

About this product

Dudley Building Society have a range of savings accounts to choose from.

The amount you need to open an account varies depending on which one you choose. Dudley Building Society offer in-branch appointments if you need some help figuring out how to make the most of your savings.

Dudley Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Dudley Building Society before, you can also leave a review and share your experience.

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Dudley Building Society Savings reviews (3741)

Withdrawal of cash

5
This week, Susan Morgan (Customer Services) very quickly posted the forms I had to complete, to get a large sum I urgently needed, and guided me in their completion when I ,phoned her. The cash was then in my bank account well within the date expected. Thank you Susan! (23 April 2021) Reviewed on: 23rd April 2021

Brierley Hill branch review

5
She is just so lovely and very smiley and happy xx Reviewed on: 22nd April 2021

Advice given by Carol at Kingswinford

5
Excellent customer service and very helpful attitude and good service Reviewed on: 19th April 2021

Perton branch review

5
Excellent service and friendly staff Reviewed on: 17th April 2021

Gornal Wood branch review

5
Staff are always pleasant and hae gone out of their way to solve requests, especially Kate and Carol, ramaining smiling throughout, with patience and undestranding , only a coffee would improve ( or rather "complete" ) the experience. Reviewed on: 16th April 2021

Superb Savings Accounts

5
I'd recommend the Dudley Building Society to anyone, an excellent range of Savings Accounts with great interest rates. Reviewed on: 16th April 2021

Excellent Customer Service

5
Great customer service and products . Easy to do business with Reviewed on: 16th April 2021

Kingswinford branch review

5
We think the staff couldn't be better. They are friendly, courtous, very helpful, excellent Reviewed on: 13th April 2021

Friendly and efficient

5
Carol at the Kingswinford branch dealt with my query quickly, friendly and efficiently. Very pleased with this Building Society. Reviewed on: 13th April 2021

Very helpful staff

5
Paid in money and inquired about children’s accounts for grandchildren Reviewed on: 13th April 2021

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