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Dudley Building Society: Savings reviews

Name: Savings
Rating: 4.87 (3726 reviews)

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4.87

Based on 3,726 reviews, last reviewed 2nd Mar 2026

69% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Savings Enquiry We went to discuss an ISA, the staff were so friendly and helpful.It made our experience a very happy and positive one Reviewed on: 2nd March 2026

Latest lowest rating:

1

Hands down the worst company (yes, not just banks) I... Hands down the worst company (yes, not just banks) I’ve ever dealt with. 14 weeks later and I’m still waiting for a decision on a mortgage application... Read more Reviewed on: 11th June 2025

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About this product

Dudley Building Society savings reviews can help you to find out more about life at Dudley Building Society. How easy is it to contact Dudley Building Society? And how friendly are they? Our Dudley Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Dudley Building Society Savings reviews (3726)

Review of the Dudley Building Society, Savings:

Concern

Fast efficient service excellent Reviewed on: 29th November 2019

I like using my online account

I like using my online account because it's easy to use. Customer service is really friendly. Reviewed on: 5th February 2025

Good easy access account.

I have an instant-access savings account with the Dudley BS which I operate online. I've had no problems with it and it gives a good rate of interest. I don't live in the area of the Dudley BS's branches, so I've no face-to-face experience. However, I had a query which I resolved by phone. The advisor was well-mannered and helpful. Reviewed on: 5th February 2025

Easy to use with great rates

Easy to use with great rates. Real people with no bots!! Reviewed on: 5th February 2025

Stourbridge office

Disappointed that you closed Stourbridge a few yes ago. Whilst a bit of a pain then go to Kingswinford,the staff are very helpful. Reviewed on: 5th February 2025

I rate Dudley building society as excellent but as I...

I rate Dudley building society as excellent but as I am filling out this survey I am waiting on the phone (8 mins so far) and feel my call should be answered sooner than this Reviewed on: 5th February 2025

Very informative web based info.

Very informative web based info. Easy to navigate and find the info required. Reviewed on: 4th February 2025

I have got an Online ISA with you, but do...

I have got an Online ISA with you, but don`t Bank Online. I wanted to top up my Account but had no idea what to do so went into B.Hill Branch and met Joanne, She was so helpful and friendly and made it so easy for me. Reviewed on: 4th February 2025

Friendly

Only had to contact them once but found them friendly and helpful Reviewed on: 4th February 2025

Excellent online smart service

Not had any problem since starting an account, which was a very simple online process. Reviewed on: 4th February 2025

Good service, friendly staff and reasonably good sav...

Good service, friendly staff and reasonably good savings interest rates. Reviewed on: 4th February 2025

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