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Dudley Building Society: Savings reviews

4.87
Based on 3,730 reviews, last reviewed 7th Mar 2026
65% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Staff were extremely knowledgeable, friendly and eff... Staff were extremely knowledgeable, friendly and efficient. We were able to ask as many questions as we wanted and didn't feel rushed Reviewed on: 6th March 2026
Mrs S's avatar
Mrs S

Latest lowest rating:

1

i expected to be able to deal with my request at the... i expected to be able to deal with my request at the time, not have to re-visit the branch. Reviewed on: 7th March 2026
Mr PETER DAVIES's avatar
Mr PETER DAVIES

About this product

Dudley Building Society savings reviews can help you to find out more about life at Dudley Building Society. How easy is it to contact Dudley Building Society? And how friendly are they? Our Dudley Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Dudley Building Society Savings reviews (3730)

Review of the Dudley Building Society, Savings:

In branch service review

5
Appointment was very efficient and Julie was lovely. Reviewed on: 25th October 2024

In branch service review

5
Very helpful and understanding of my circumstances. Reviewed on: 30th September 2024

In branch service review

5
Simple, informative, quick and simple. Reviewed on: 30th September 2024

In branch service review

5
Really good service, will recommend to anyone. Reviewed on: 30th September 2024

In branch service review

5
Very polite, professional service. Reviewed on: 30th September 2024

In branch service review

5
Excellent explanation and very efficient. Reviewed on: 30th September 2024

In branch service review

5
Very happy, no queues, easy service, happy with keeping passbooks. Reviewed on: 30th September 2024

In branch service review

5
Great service - please stay on the high street. Reviewed on: 30th September 2024

Cognitive dissonance.

1
Cognitive dissonance. Arrogance and failure to understand a problem. Rejection of a matter where this outfit felt it was not at fault where there clearly was an issue. Bad attitude. A feeling that operatives consider themselves more important than customers and that customers are something of an irritation. Reviewed on: 27th September 2024

In branch service review

5
Lorna was very pleasant and helpful. Reviewed on: 26th September 2024

In branch service review

5
Really easy process due to well-informed person dealing with us. Offered lots of support to find all the information required and open the best account for our child. Friendly and professional service. Reviewed on: 26th September 2024

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