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first direct: Current Account reviews

Name: Current Account
Rating: 4.74 (1488 reviews)

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4.74

Based on 1,488 reviews, last reviewed 5th May 2026

20% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

85%

Latest highest rating:

5

I’ve had a really positive experience with First Dir... I’ve had a really positive experience with First Direct’s 1st Account. The account is simple to manage, with an easy-to-use app, reliable online banki... Read more Reviewed on: 5th May 2026

Latest lowest rating:

1

I have been a customer of First Direct for 34 years... I have been a customer of First Direct for 34 years so I know this bank very well For 33 years I often recommended it to friends but this past year th... Read more Reviewed on: 29th October 2025

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About this product

The first direct 1st Account is a current account that can be opened in minutes.

If you’re eligible, you can get an interest free overdraft of £250. You won’t be charged debit card fees when spending abroad. If approved for an account, you’ll get a virtual card you can use straight away.

first direct 1st Account reviews help you find out what it’s really like to be a customer. If you’ve used first direct before, you can also leave a review and share your experience.

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first direct Current Account reviews (1488)

Does the job. No hassle.

It works. Good app, website and phone service. Does what you want. What more do you want? Reviewed on: 3rd April 2023

Simple and effective

Just a great back with great products and no nonsense. The app is great and I've never had an issue in the eight years I've banked with them. Reviewed on: 3rd April 2023

Brilliant company

Firstdirect have the best savings account with added interest and excellent cashback deals for switching banks. Reviewed on: 3rd April 2023

Should be easier

I have been with FD almost since inception ands whilst not being trouble free most issues have been sorted quickly and amicably. General banking experience has to be five stars but FD is let down by it's Ap' and online banking interface. Ap' is somewhat limited and the online Log-in is so complex rendering it useless to me. But the phone banking is as good as ever. Reviewed on: 3rd April 2023

Excellent service

Very polite customer representatives Reviewed on: 31st March 2023

Good app and good interest

Good app and offer good interest on savers Reviewed on: 30th March 2023

Great customer service

Rang various times with various queries - always a really personable approach, no job to big or small. Really helpful, never put on hold for hours on end. Would highly recommend. Reviewed on: 30th March 2023

Safe money

FD has great site security which, paired with your mobile app makes accessing your funds easy but secure. Reviewed on: 30th March 2023

Great service

Have never had any issues, every time I phone they could not be more helpful Reviewed on: 30th March 2023

Good bank

Easy to use app and good customer service. Reviewed on: 30th March 2023

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