Write a review

Go to business site

first direct: Current Account reviews

Name: Current Account
Rating: 4.74 (1488 reviews)

View other first direct products

4.74

Based on 1,488 reviews, last reviewed 5th May 2026

20% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

85%

Latest highest rating:

5

I’ve had a really positive experience with First Dir... I’ve had a really positive experience with First Direct’s 1st Account. The account is simple to manage, with an easy-to-use app, reliable online banki... Read more Reviewed on: 5th May 2026

Latest lowest rating:

1

I have been a customer of First Direct for 34 years... I have been a customer of First Direct for 34 years so I know this bank very well For 33 years I often recommended it to friends but this past year th... Read more Reviewed on: 29th October 2025

Read all reviews Write a review

About this product

The first direct 1st Account is a current account that can be opened in minutes.

If you’re eligible, you can get an interest free overdraft of £250. You won’t be charged debit card fees when spending abroad. If approved for an account, you’ll get a virtual card you can use straight away.

first direct 1st Account reviews help you find out what it’s really like to be a customer. If you’ve used first direct before, you can also leave a review and share your experience.

Review first direct: Current Account now

Help others make smarter decisions by sharing your own experience.

Write a review

first direct Current Account reviews (1488)

Regular saver is great

I specifically opened the account for the 7% regular saver which I’m happy to have during the cost of living crisis. The account seems ok although I wish the app had push notifications for when money comes in/leaves the account as I find I have to check it a lot to see what my balance is. It’s a shame that you also can’t put notes on it like on Monzo to remind you what a purchase was. There is a tag function but it isn’t much help. Reviewed on: 9th March 2023

Excellent online customer service

Customer service solved problems in a courteous, polite and easy to understand way even in unsociable hours Reviewed on: 9th March 2023

Impressed

I opened my account in May last year. So far I have experienced excellent customer services also joined their regular saver which has smashing interest rate. Reviewed on: 9th March 2023

They're fantastic

Can't fault them. Shouldn't love a bank but .. Reviewed on: 7th March 2023

Greatbank

Great bank, very prompt dealings Reviewed on: 7th March 2023

Top Rate Bank

Easy to operate account. Customer service has been brilliant so far. Reviewed on: 4th March 2023

excellent telephone customer service

amazing that that they offer top service by telephone 24 hrs a day, for people like me that don't live with smartphones and constant internet access Reviewed on: 1st March 2023

Excellent service

Excellent customer service and app Reviewed on: 1st March 2023

Superlative

Excellent service and straightforward dealings. They are everything banking ought to be. Reviewed on: 1st March 2023

App works really well

It's one of the fastest working banking apps on my phone and it's very useful to be able to pay cheques online Reviewed on: 28th February 2023

Do you have a different first direct product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

International Payments
from iFAST Global Bank 4.90 from 360 reviews
Current account
from Barclays 4.50 from 4953 reviews
Current Account
from Smile Bank 4.07 from 111 reviews

Want to see more from first direct?

Travel Money
from first direct 5.00 from 1 reviews
Fixed Rate Savings
from first direct 4.91 from 20 reviews
Tracker Rate Mortgage
from first direct 4.91 from 8 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub