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First Response Finance: Car Finance reviews

4.95
Based on 6,928 reviews, last reviewed 20th Dec 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
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0%

Latest highest rating:

5

Had such a great experience with them Had such a great experience with first response they have helped me out so much in the year I have been with them Reviewed on: 29th October 2025
Phillip w's avatar
Phillip w

Latest lowest rating:

1

Avoid this company Never missed a payment! Avoid this company Never missed a payment! Customer for over 10 years and this is the thanks I get. I’ve been sold multiple faulty cars by First Respo... Read more Reviewed on: 20th December 2025
Claire's avatar
Claire

About this product

First Response Finance reviews on our site can help you make up your mind as to whether this is the right car finance provider for you. Our community shares their First Response Finance reviews and experiences in order to help others. So if you've already used First Response Finance in the past, please write a review of your own to assist others choosing a car loan provider!

First Response Finance Car Finance reviews (6928)

Review of the First Response Finance, Car Finance:

Great choice

5
Immediately helpful throughout the entire process ,great co.pany n some canny folk working for them..10 outta 10 guys! Reviewed on: 11th August 2022

Avoid this company Never missed a payment!

1
Avoid this company Never missed a payment! Customer for over 10 years and this is the thanks I get. I’ve been sold multiple faulty cars by First Response Finance. One was sold directly by them and was so dangerous that a reputable garage told me to return it immediately, calling it a death trap and unsafe to drive. Because I returned faulty and unsafe vehicles, they have now told me they will not finance me on ANY car, saying I’ve returned “too many” cars. That is their exact reasoning. I’m being punished for being sold broken and dangerous cars instead of them taking responsibility. After 10 years of loyalty, this is unacceptable. Posting this so people know exactly how this company treats customers when things go wrong. Reviewed on: 20th December 2025

Had such a great experience with them

5
Had such a great experience with first response they have helped me out so much in the year I have been with them Reviewed on: 29th October 2025
Reply from First Response Finance Thank you, we'll be sure to let our team know that you’re happy with their service! Response date: 12th November 2025
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First Response Finance

Very good and recommendable and it’s very easy to us...

3
Very good and recommendable and it’s very easy to use , very fast and reliable Reviewed on: 28th September 2025
Reply from First Response Finance Thank you! Response date: 29th September 2025
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First Response Finance

BaCk On ThE rOaD

5
Being on a Debt plan, it was very stressful trying to obtain finance but thanks to First Response, I was delighted to be back on the road. Reviewed on: 23rd July 2025
Reply from First Response Finance That's great to hear, thank you! Response date: 24th July 2025
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First Response Finance

Good customer service all round really.

5
Good customer service all round really. Would definitely recommend to anyone wanting to buy there first car. Reviewed on: 22nd July 2025
Reply from First Response Finance That's great to hear, thank you! Response date: 23rd July 2025
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First Response Finance

They was very straight forward and it changed my lif...

5
They was very straight forward and it changed my life I was able to have a car when my credit score is broke. So thankyou very much. Reviewed on: 21st July 2025
Reply from First Response Finance That's great to hear, thank you! Response date: 22nd July 2025
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First Response Finance

Very good finance company very quickly and the staf...

5
Very good finance company very quickly and the staff its amazing Reviewed on: 21st July 2025
Reply from First Response Finance We’re happy that we could help you! Response date: 22nd July 2025
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First Response Finance

Was easy to set up and no stress attached, this was...

5
Was easy to set up and no stress attached, this was my first car and everything went smoothly with First Response Finance. Reviewed on: 20th July 2025
Reply from First Response Finance That's great to hear, thank you! Response date: 21st July 2025
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First Response Finance

Excellent experience.

5
Excellent experience. Simple and straightforward and also completed in a timely manner. Reviewed on: 19th July 2025
Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 21st July 2025
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First Response Finance

Best finance company I’ve ever used

5
Best finance company I’ve ever used Reviewed on: 18th July 2025
Reply from First Response Finance We’re happy that we could help you! Response date: 18th July 2025
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First Response Finance