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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (6930 reviews)

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4.95

Based on 6,930 reviews, last reviewed 20th Feb 2026

No new 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Would not even give this place 1 star . Would not even give this place 1 star . Got a car on finance from tollbar motors from first response finance and had problems from day 1 with the car ... Read more Reviewed on: 5th February 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6930)

Review of the First Response Finance, Car finance:

Great experience

Very easy to setup with great customer care. Reviewed on: 13th August 2021

I’ve had no problems with first response and my fina...

I’ve had no problems with first response and my finance repayments Reviewed on: 9th July 2025

Reply from First Response Finance That's great to hear, thank you! Response date: 10th July 2025

The support and understanding from the team are 2nd...

The support and understanding from the team are 2nd to none Reviewed on: 9th July 2025

Reply from First Response Finance Thank you, we'll be sure to let our team know that you’re happy with their service! Response date: 10th July 2025

Great customer service, easy and laid out information.

Great customer service, easy and laid out information. Clear advise and fast payout. Reviewed on: 9th July 2025

Reply from First Response Finance Thank you for the five-star review! Response date: 9th July 2025

Easy and simple everything g is smooth sailing and n...

Easy and simple everything g is smooth sailing and no hassle Reviewed on: 9th July 2025

Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 9th July 2025

Excellent customer service

Excellent customer service very helpful always there when needed helpful on what needs for looking for car Reviewed on: 9th July 2025

Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 9th July 2025

Great compant

Now in 2nd car finance deal with the company and no problems. Communication via email or phone calls great also thwy keep you up to date with all thw steps of your application Reviewed on: 9th July 2025

Reply from First Response Finance It's great to see that you're a returning customer of ours! We hope you're happy with your new car. Response date: 9th July 2025

Happy customer

Great service and are always there to help if get in to a problem. Reviewed on: 9th July 2025

Reply from First Response Finance Thank you! Response date: 9th July 2025

The customer service is absolutely 100 happy with t...

The customer service is absolutely 100 happy with them they helped me Reviewed on: 9th July 2025

Reply from First Response Finance That's great to hear, thank you! Response date: 9th July 2025

This is the best service I had with this provider gr...

This is the best service I had with this provider great car great team tank you guys Reviewed on: 9th July 2025

Reply from First Response Finance Thank you! We hope you're happy with your new van/car/bike/vehicle. Response date: 9th July 2025

I think everyone was amazing I had a problem with a...

I think everyone was amazing I had a problem with a glow plug and your staff got it sorted very quickly and the mechanics certainly knew what they were doing thank you to all who work for you Reviewed on: 9th July 2025

Reply from First Response Finance Thank you, we'll be sure to let our team know that you’re happy with their service! Response date: 9th July 2025

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