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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Great experience

Very easy to setup with great customer care. Reviewed on: 13th August 2021

Quick and simple to do great customer service too ex...

Quick and simple to do great customer service too excellent will be using again. Reviewed on: 29th April 2025

Reply from First Response Finance That's great to hear, thank you! Response date: 29th April 2025

I've used them for two vehicles now and it's been a...

I've used them for two vehicles now and it's been a good experience, nothing bad to say Reviewed on: 29th April 2025

Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 29th April 2025

Quick and easy to apply.

Quick and easy to apply. Rung me to go through everything with unbelievable customer service helped me with all different dealers to get cars from to suit my needs. Brilliant all round Reviewed on: 29th April 2025

Reply from First Response Finance That's great to hear, thank you Jake! Response date: 29th April 2025

Always good, friendly and caring customer service.

Always good, friendly and caring customer service. Reviewed on: 29th April 2025

Reply from First Response Finance We’re happy that we could help you Chris! Response date: 29th April 2025

Application was very simple and very fast.

Application was very simple and very fast. Everybody I dealt with was polite and professional and nothing was too much trouble. Reviewed on: 29th April 2025

Reply from First Response Finance Thank you Wayne, we’re happy that we could help you! Response date: 29th April 2025

Top company and extremely helpful staff.

Really helpful with showing me everything I needed to know for a first time financing a vehicle. Can't thank them enough for the customer service and support throughout the process. As a first time finance for me I wanted a informative and fair response and any information I needed to understand what I'd be paying and any charges or settlement fees and so on. Top company and amazing staff. Reviewed on: 29th April 2025

Reply from First Response Finance Thank you Leuan, we'll be sure to let our team know that you’re happy with their service! Response date: 29th April 2025

I had issues with a car and first response was with...

I had issues with a car and first response was with me every step of the way and fighted my case for the car that shouldn’t of been sold by the dealer and offered me finance again after that car went back Reviewed on: 29th April 2025

Reply from First Response Finance Thank you George! We hope you're happy with your new van/car/bike/vehicle. Response date: 29th April 2025

Easy quick helpful and straightforward

Easy quick helpful and straightforward Reviewed on: 29th April 2025

Reply from First Response Finance Thank you Colin! Response date: 29th April 2025

Fast, efficient and competitively priced service

Fast, efficient and competitively priced service Reviewed on: 29th April 2025

Reply from First Response Finance Thank you Paul, we’re happy that we could help you! Response date: 29th April 2025

Fantastic service financing process is super easy an...

Fantastic service financing process is super easy and the team are all very approachable. Had my finance approved in minutes Reviewed on: 29th April 2025

Reply from First Response Finance That's great to hear, thank you James! Response date: 29th April 2025

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