Smart Money People Logo

First Response Finance: Car Finance reviews

4.95
Based on 6,928 reviews, last reviewed 20th Dec 2025
99% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Had such a great experience with them Had such a great experience with first response they have helped me out so much in the year I have been with them Reviewed on: 29th October 2025
Phillip w's avatar
Phillip w

Latest lowest rating:

1

Avoid this company Never missed a payment! Avoid this company Never missed a payment! Customer for over 10 years and this is the thanks I get. I’ve been sold multiple faulty cars by First Respo... Read more Reviewed on: 20th December 2025
Claire's avatar
Claire

About this product

First Response Finance reviews on our site can help you make up your mind as to whether this is the right car finance provider for you. Our community shares their First Response Finance reviews and experiences in order to help others. So if you've already used First Response Finance in the past, please write a review of your own to assist others choosing a car loan provider!

First Response Finance Car Finance reviews (6928)

Review of the First Response Finance, Car Finance:

Good experience

5
Was good explanined everything went through all the details ECT Reviewed on: 12th May 2025
Reply from First Response Finance Thank you for the five-star review! Response date: 13th May 2025
First Response Finance logo
First Response Finance

The timely feedback I received took off all the anxi...

5
The timely feedback I received took off all the anxiety I had about car finance. All my queries got attended to promptly. The payment to the dealer was quicker than I expected. After I forming them that I was happy with the car, they promptly paid the dealer and I was out driving in minutes. Reviewed on: 8th July 2025
Reply from First Response Finance We’re happy that we could help you! Response date: 11th July 2025
First Response Finance logo
First Response Finance

Good response

5
Easy to deal with very helpful on the phone people you can understand Reviewed on: 8th July 2025
Reply from First Response Finance Thank you! Response date: 11th July 2025
First Response Finance logo
First Response Finance

excellent service customer service cery good

5
excellent service customer service cery good Reviewed on: 8th July 2025
Reply from First Response Finance Thank you! Response date: 11th July 2025
First Response Finance logo
First Response Finance

easy too deal with was accepted within minuets

5
easy too deal with was accepted within minuets Reviewed on: 8th July 2025
Reply from First Response Finance Thank you! Response date: 11th July 2025
First Response Finance logo
First Response Finance

Excellent customer service and very efficient.

5
Excellent customer service and very efficient. Quick responses to any queries. Reviewed on: 8th July 2025
Reply from First Response Finance We’re happy that we could help you! Response date: 11th July 2025
First Response Finance logo
First Response Finance

First Response was there for me at a bad time when I...

5
First Response was there for me at a bad time when I wanted a motorcycle to make life a bit better. They treated me fairly and have been very attentive. Reviewed on: 8th July 2025
Reply from First Response Finance Thank you for the five-star review! Response date: 11th July 2025
First Response Finance logo
First Response Finance

Very efficient .

5
Very efficient ... quick to respond... Good rate ... Reviewed on: 8th July 2025
Reply from First Response Finance We’re happy that we could help you! Response date: 11th July 2025
First Response Finance logo
First Response Finance

The amazing

5
I have had nothing but great customer service from them, they're really understanding of people's financial situations and extremely fast and responding and helping out. I couldn't ask for a better finance service and plan to use them in the future too Reviewed on: 8th July 2025
Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 11th July 2025
First Response Finance logo
First Response Finance

They were very good in explaining the whole thing

5
They were very good in explaining the whole thing Reviewed on: 8th July 2025
Reply from First Response Finance Thank you! Response date: 11th July 2025
First Response Finance logo
First Response Finance

I have had good response from first response finance

5
I have had good response from first response finance where they advised me should I ever have any problems with the car they financed me on that I should get intuch with them straight away which I found to be reassuring and. helpful Reviewed on: 8th July 2025
Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 11th July 2025
First Response Finance logo
First Response Finance