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First Response Finance: Car finance reviews

4.95
Based on 6,929 reviews, last reviewed 5th Feb 2026
100% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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0%
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0%
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Latest highest rating:

5

Had such a great experience with them Had such a great experience with first response they have helped me out so much in the year I have been with them Reviewed on: 29th October 2025
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Phillip w

Latest lowest rating:

1

Would not even give this place 1 star . Would not even give this place 1 star . Got a car on finance from tollbar motors from first response finance and had problems from day 1 with the car ... Read more Reviewed on: 5th February 2026
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Tez

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6929)

Review of the First Response Finance, Car finance:

First class service

5
I have both my car and my motorbike through driest response and on both occasions when taking out the agreement’s it really was effortless every time I spoke with them they were so pleasant and helpful. I would highly recommend them and have done to anyone I’ve spoke with. Very satisfied customer. Reviewed on: 11th August 2022

Brilliant company to deal with would definitely reco...

5
Brilliant company to deal with would definitely recommend Reviewed on: 8th July 2025
Reply from First Response Finance That's great to hear, thank you! Response date: 11th July 2025
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First Response Finance

They look at the present, not the past

5
A company who look at a person's ability to repay rather than their past. Great communication from them and really helpful in choosing a car. Reviewed on: 8th July 2025
Reply from First Response Finance Thank you for the five-star review! Response date: 11th July 2025
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First Response Finance

My first car finance

5
First response were the first finance company to get me finance on bad credit score. They were very helpful and mindful when assisting me with my monthly payment plan and other support requested Reviewed on: 8th July 2025
Reply from First Response Finance We’re happy that we could help you! Response date: 11th July 2025
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First Response Finance

Quick response and staff are polite and helpful

5
Quick response and staff are polite and helpful Reviewed on: 8th July 2025
Reply from First Response Finance Thank you! Response date: 11th July 2025
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First Response Finance

Great customer service and very professional

5
Great customer service and very professional Reviewed on: 8th July 2025
Reply from First Response Finance That's great to hear, thank you! Response date: 11th July 2025
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First Response Finance

Excellent company

5
They were very friendly polite done everything that was needed to do thank you First response it was a pleasure Reviewed on: 8th July 2025
Reply from First Response Finance We’re happy that we could help you! Response date: 11th July 2025
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First Response Finance

We were looking to purchase a car on finance and fir...

5
We were looking to purchase a car on finance and first response were the people who helped us without them we wouldn't have a car today so one big thank you to the whole team. Reviewed on: 8th July 2025
Reply from First Response Finance That's great to hear, thank you! Response date: 11th July 2025
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First Response Finance

Fast response and helpful

5
Fast response and helpful , great team and always there when you need Reviewed on: 8th July 2025
Reply from First Response Finance We’re happy that we could help you! Response date: 11th July 2025
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First Response Finance

Haven't really had much experience with first respon...

5
Haven't really had much experience with first response as the loan was through a broker Reviewed on: 8th July 2025
Reply from First Response Finance Thank you for the five-star review! Response date: 11th July 2025
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First Response Finance

First Response Finance are extremely professional an...

5
First Response Finance are extremely professional and reliable. The whole process was straightforward and handled with great care. The team was always polite, helpful, and quick to respond to any questions I had. I truly felt supported throughout the entire car finance process. Highly recommend their services! Reviewed on: 8th July 2025
Reply from First Response Finance Thank you! We hope you're happy with your new van/car/bike/vehicle. Response date: 11th July 2025
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First Response Finance