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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (6930 reviews)

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4.95

Based on 6,930 reviews, last reviewed 20th Feb 2026

No new 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Would not even give this place 1 star . Would not even give this place 1 star . Got a car on finance from tollbar motors from first response finance and had problems from day 1 with the car ... Read more Reviewed on: 5th February 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6930)

Review of the First Response Finance, Car finance:

Great experience

Very easy to setup with great customer care. Reviewed on: 13th August 2021

Great service and fast approval!

Great service and fast approval! The whole process was quick and easy. The team was friendly, explained everything clearly, and there were no hidden fees. I felt supported from start to finish. Highly recommend for anyone needing car finance! Reviewed on: 17th June 2025

Reply from First Response Finance That's great to hear, thank you Wieslaw! Response date: 18th June 2025

Wanted to finance a motorbike.

Wanted to finance a motorbike. With a few basic requirements like payslips and drivers license. The bike of my dreams was ready to ride away within 90 minutes! Reviewed on: 17th June 2025

Reply from First Response Finance That's great to hear, thank you Thomas! Response date: 18th June 2025

Never had any problems good value for money and good...

Never had any problems good value for money and good customer service Reviewed on: 17th June 2025

Reply from First Response Finance That's great to hear, thank you Tyler! Response date: 18th June 2025

Efficient and excellent customer service.

Efficient and excellent customer service. Reviewed on: 17th June 2025

Reply from First Response Finance That's great to hear, thank you Jesse! Response date: 18th June 2025

I was in desperate need on finance last February aft...

I was in desperate need on finance last February after my car engine exploded, within a few hours I was approved and driving away in a new car Reviewed on: 17th June 2025

Reply from First Response Finance That's great to hear, thank you Rob! Response date: 18th June 2025

On going, First Response have shown courtesy for my...

On going, First Response have shown courtesy for my custom during my tenure. Reviewed on: 17th June 2025

Reply from First Response Finance Thank you for the four-star review! Response date: 17th June 2025

I've got a car on finance with first response and it...

I've got a car on finance with first response and it was easy plain sailing no hassle Reviewed on: 17th June 2025

Reply from First Response Finance Thank you for the five-star review! Response date: 17th June 2025

So far so good, there's always room for improvement...

So far so good, there's always room for improvement like better prices and customer care for example. Reviewed on: 17th June 2025

Reply from First Response Finance That's great to hear, thank you Kealey! Response date: 18th June 2025

Easy process,quick responses and hassle free

Easy process,quick responses and hassle free Reviewed on: 17th June 2025

Reply from First Response Finance That's great to hear, thank you Jan! Response date: 18th June 2025

Very quick approval and was great in handling my fin...

Very quick approval and was great in handling my finance after my car had been written off! They took the stress out of handling everything else! Couldn’t recommend them any more! Reviewed on: 17th June 2025

Reply from First Response Finance That's great to hear, thank you Rachael! Response date: 18th June 2025

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