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First Response Finance: Car Finance reviews

4.95
Based on 6,928 reviews, last reviewed 20th Dec 2025
99% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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0%
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0%
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Latest highest rating:

5

Had such a great experience with them Had such a great experience with first response they have helped me out so much in the year I have been with them Reviewed on: 29th October 2025
Phillip w's avatar
Phillip w

Latest lowest rating:

1

Avoid this company Never missed a payment! Avoid this company Never missed a payment! Customer for over 10 years and this is the thanks I get. I’ve been sold multiple faulty cars by First Respo... Read more Reviewed on: 20th December 2025
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Claire

About this product

First Response Finance reviews on our site can help you make up your mind as to whether this is the right car finance provider for you. Our community shares their First Response Finance reviews and experiences in order to help others. So if you've already used First Response Finance in the past, please write a review of your own to assist others choosing a car loan provider!

First Response Finance Car Finance reviews (6928)

Review of the First Response Finance, Car Finance:

They made it so easy for myself and my wife.

5
They made it so easy for myself and my wife. We had bought a car from a car dealership and within the first three months, we started experiencing a lot of problems. Finally we were driving in the motorway and the car just started smoking really bad. So we went back to them since it was still under warranty. To our surprise they told us that the problem we had experienced was not part of the warranty cover. We had worked very hard and saved every penny we worked for. One of my friends had just bought his car using First Response Finance. I left an inquiry online the previous evening and the next morning we received a call to come in and see if we could qualify. The most amazing thing was that we didn’t know how to get there and using a bus was going to literally take an hour. Hahahaha, they sent us a cab to drive us to the car dealership that they used and it was free of charge!! By the end of the day we came back home driving our very own new car with a mileage of 11 thousand miles!! I would definitely recommend anyone to use them because not only were they were very professional about it, they put a huge smile on my wife’s face and that’s all I needed to see. Reviewed on: 25th May 2025
Reply from First Response Finance Thank you, we'll be sure to let our team know that you’re happy with their service! Response date: 27th May 2025
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First Response Finance

Great experience highly recommended

5
Great experience highly recommended Reviewed on: 11th July 2025
Reply from First Response Finance Thank you for the five-star review! Response date: 11th July 2025
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First Response Finance

Great to deal with , very helpful

5
Great to deal with , very helpful Reviewed on: 11th July 2025
Reply from First Response Finance Thank you for the five-star review! Response date: 11th July 2025
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First Response Finance

I got my first car using first response

5
I got my first car using first response and I have never had any issues with them Reviewed on: 11th July 2025
Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 11th July 2025
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First Response Finance

I recently used First Response Finance to help finan...

5
I recently used First Response Finance to help finance a used car, and overall, the experience was very positive. From the beginning, their team was responsive, polite, and made the application process straightforward. Communication was clear and timely, and I appreciated that they took the time to explain the terms of the agreement without using confusing jargon. Their approval process was surprisingly quick, and they seemed willing to work with a variety of credit situations, which makes them a solid option for those who may not have perfect credit scores. The interest rates were competitive given the circumstances, though it’s always good to compare with other providers if you qualify for better terms. One thing that stood out was the personal touch — I didn’t feel like just another number. Customer service reps followed up to ensure everything was in place and were easy to reach when I had questions. The only reason I’m giving four stars instead of five is that there could be more transparency on how they calculate interest over time — it’s worth double-checking the total repayment amount and making sure you’re fully informed before signing. Reviewed on: 11th July 2025
Reply from First Response Finance Thank you for the four-star review! Response date: 11th July 2025
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First Response Finance

Absolutely Great Guys

5
They sorted my car finance very smoothly I didn’t have to call them to raise any concerns. Great guys I would give a 10/10 Reviewed on: 11th July 2025
Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 11th July 2025
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First Response Finance

Customer service guys are great very friendly and he...

5
Customer service guys are great very friendly and helpful over the phone Reviewed on: 11th July 2025
Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 11th July 2025
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First Response Finance

Super fast decision and great service.

5
Super fast decision and great service. Very good communication. Reviewed on: 10th July 2025
Reply from First Response Finance Thank you for the five-star review! Response date: 11th July 2025
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First Response Finance

Thank you for your excellent service more power!

5
Thank you for your excellent service more power! Reviewed on: 10th July 2025
Reply from First Response Finance Thank you for the five-star review! Response date: 11th July 2025
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First Response Finance

They listened

5
They listened, understood and really helped me reach a resolution. Reviewed on: 10th July 2025
Reply from First Response Finance We’re happy that we could help you! Response date: 11th July 2025
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First Response Finance

Best car finance company.

5
Best car finance company. Strongly recommend Reviewed on: 10th July 2025
Reply from First Response Finance That's great to hear, thank you! Response date: 11th July 2025
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First Response Finance