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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (6930 reviews)

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4.95

Based on 6,930 reviews, last reviewed 20th Feb 2026

No new 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Would not even give this place 1 star . Would not even give this place 1 star . Got a car on finance from tollbar motors from first response finance and had problems from day 1 with the car ... Read more Reviewed on: 5th February 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6930)

Review of the First Response Finance, Car finance:

Easy to contact, very fast responces and excellent s...

Easy to contact, very fast responces and excellent service Reviewed on: 29th April 2025

Reply from First Response Finance We’re happy that we could help you! Response date: 29th April 2025

Great and reliable

Great and reliable , excellent customer service I'm impressed Reviewed on: 13th June 2025

Reply from First Response Finance Thank you Kaye for the five-star review! Response date: 17th June 2025

First response finance is the best finance company.

First response finance is the best finance company. When everybody declined my application first response accepted my application. Reviewed on: 13th June 2025

Reply from First Response Finance Thank you Akhere for the five-star review! Response date: 17th June 2025

After a bump in our car, First Response Finance were...

After a bump in our car, First Response Finance were so helpful and friendly. Providing guidance and advice about what steps needed to be taken. They fully explained our options remaining impartial. I would without a doubt use them again for a future car finance. Reviewed on: 13th June 2025

Reply from First Response Finance That's great to hear, thank you Amy! Response date: 17th June 2025

Helpful and polite staff.

Helpful and polite staff. Excellent service. Have recommended to all my friends and family Reviewed on: 13th June 2025

Reply from First Response Finance Thank you Karl for the five-star review! Response date: 17th June 2025

When other companies were refusing me .

When other companies were refusing me . You went above and beyond to help me get the right financing for me Reviewed on: 13th June 2025

Reply from First Response Finance Thank you Graeme for the five-star review! Response date: 17th June 2025

Absolutely amazing from beginning to end

Absolutely amazing from beginning to end Reviewed on: 13th June 2025

Reply from First Response Finance That's great to hear, thank you Sarlb! Response date: 17th June 2025

A No problem experience and service.

A No problem experience..Would and will use them again in the future Reviewed on: 13th June 2025

Reply from First Response Finance That's great to hear, thank you! Response date: 17th June 2025

Fast friendly responsive service

Fast friendly responsive service Reviewed on: 13th June 2025

Reply from First Response Finance That's great to hear, thank you Allan! Response date: 17th June 2025

No complaints, great company!

I haven’t had any issues with First Response. They always keep you updated in advance if anything is changing. Been great for building my credit score. Reviewed on: 13th June 2025

Reply from First Response Finance That's great to hear, thank you Olivia! Response date: 17th June 2025

Well this was my second car with you and I was overw...

Well this was my second car with you and I was overwhelmed with help and support all the time thank you . Reviewed on: 13th June 2025

Reply from First Response Finance It's great to see that you're a returning customer of ours Alison! We hope you're happy with your new car. Response date: 17th June 2025

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