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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7816 reviews)

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4.88

Based on 7,816 reviews, last reviewed 2nd Jul 2026

42650% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

They are committed to the needs of their valued cust... They are committed to the needs of their valued customers Reviewed on: 2nd July 2026

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7816)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Very high interest rates for year long customers

Not impressed, I haven't missed any payment and my interest rate only decreased a fraction. Complete rip off Reviewed on: 22nd July 2022

Family focused polite and so accessible to all - making all that felt impossible - possible

Family focused polite and so accessible to all - making all that felt impossible - possible Reviewed on: 22nd July 2022

1st class company and service everytime.

Always happy to help, even if it's a tricky problem. This company actually listens and finds a solution. Thankyou Reviewed on: 22nd July 2022

Great customer service

Everything went smoothly. Transparency was accurate from them. I will recommend their service anytime. Reviewed on: 22nd July 2022

Brilliant

Brilliant service. Quick decision. Customer service was top notch. Very happy. And would definitely use first response again. Reviewed on: 22nd July 2022

Customer orientated

I’d be off work since before the first Covid lockdown and couldn’t pay the finance payments, instead of repossessing my car, they worked with me and I resumed payments when I did manage to get back into work, I asked to make extra payments to work away at the arrears and they were happy enough to work with me due to the circumstances. Couldn’t fault the company at all. Reviewed on: 22nd July 2022

Perfect

Had two loans with these guys,money sorted with in hours,never been presured,had one problem on my side,phoned them and they sorted it with in 10 minutes,great provider, thanks guys and the very best of luck,u deserve this Reviewed on: 22nd July 2022

100% positive comments.

Im very happy ftom my relationship with FIRST RESPONSE FINANCE. Reviewed on: 22nd July 2022

Mr

Yes Any time I will recommend friends and family to first finance is the best company. Reviewed on: 22nd July 2022

Excellent customer service

Excellent customer service go above and beyond to help couldn't ask for a better servive Reviewed on: 22nd July 2022

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