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First Response Finance: Car finance reviews

4.88
Based on 7,816 reviews, last reviewed 2nd Jul 2026
42650% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

They are committed to the needs of their valued cust... They are committed to the needs of their valued customers Reviewed on: 2nd July 2026
Adeniyi A's avatar
Adeniyi A

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026
Philip wood's avatar
Philip wood

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (7816)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

5
I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Top company

5
Easy to deal with great prices insurance made easy Reviewed on: 22nd July 2022

Amazing service

5
From start to finish great company. Every Staff member I liaised with were very helpful and pacient. My credit was great but they worked with me and I git an amazing car I still love had in one year now. All correspondence was quick an very helpful and easy. I have recommended them to friends and family. Will use again. Amazing experience, very confidence boosting as no judgement. Thank you to all the team that helped me, amazing company. Reviewed on: 22nd July 2022

Amazing service

5
I was concerned about getting finance for my vehicle, first response made me feel at ease and explained every step. They was always on hand if I needed to speak to them and I would gladly go back again, I have recommend them to several friends and family. Reviewed on: 22nd July 2022

Awesome!

5
They're great, really helpful and accommodating when circumstances change. Reviewed on: 22nd July 2022

Very helpful and understanding

5
Really helpful. Really understood my circumstances and really went above and beyond to help me get the finance I needed to get my car that I desperately needed for travelling to and from work as I work over an hour away from my house. Really cannot recommend them enough to everyone and anyone. Team are super friendly too and really helped me out. Cannot thank them enough Reviewed on: 22nd July 2022

Excellent company

5
Really helpful and supportive great to deal with always nice and friendly Reviewed on: 22nd July 2022

Customer focused

5
As a bad credit scorer, I used First Response to finance my commercial vehicle but rather than decline my application, the customer advisor called and outlined alternative options which suited my circumstances. They worked around the best possible solution and helped secure a particular amount to finance. It's the whole customer experience that I appreciate and without them, there was no way I could finance this commercial vehicle. Big thumbs up to First Response. Ps. Their text service to follow up payments is also a good touch, the way it's set up is excellent and very consumer oriented :) Reviewed on: 22nd July 2022

Absolutely great

5
Was so easy so simple and worked around my payments not had one issue off them just great Reviewed on: 22nd July 2022

Great company

1
Hassle free motorcycle finance great to deal with would definitely recommend Reviewed on: 22nd July 2022

First response

5
This is my second bike finance with first response and I can not recommend them highly enough . Always very courteous when you call them absolutely Reviewed on: 22nd July 2022