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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (7119 reviews)

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4.95

Based on 7,119 reviews, last reviewed 26th Apr 2026

18400% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Worked out a credit limit and a rate within my budget Didn't have good credit but was able to work out a plan, I was between a couple of cars and the one I picked was newer and higher spec, due to this i ... Read more Reviewed on: 26th April 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7119)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Excellent service

No hassle finance. Very easy and straight forward Reviewed on: 13th August 2021

Awesome customer service

Iv used first response a couple of times and any issues iv had which to be honest haven't been many have always been resolved quickly, efficiently and professionally. The staff on the end of the phone have always been friendly and courteous and iv rarely had to wait longer than 5 minutes to get through. So yeh excellent service from First response. Reviewed on: 13th August 2021

Best company

I would recommend this company to everyone I know they are really helpful and very friendly Thank you Reviewed on: 13th August 2021

Good stuff

I struggled to get finance with anyone but luckily I found first response and they accepted me which really helped my situation because I travel to and from work because of the army so first response really helped me to get to see my family Reviewed on: 13th August 2021

Friendly,

Staff were helpful, friendly. They talked through all options but didn't push Reviewed on: 13th August 2021

Rob

Professional service. Instance responce. Would recommend. Reviewed on: 13th August 2021

Above and beyond

First Response finance accepted me for car finance on my previous car, very easy to set up and use, with extremely helpful customer services. They went above and beyond when I purchased my current car, going to the lengths of setting up a whole agreement with a dealership in order to provide me finance. Absolutely brilliant Reviewed on: 13th August 2021

Excellent

First response finance was the pot of gold at the end of the rainbow,I needed to update my car and the only people that reached out to help me was first response finance, everything was so easy and quick to do,from start to finish they was excellent. Reviewed on: 13th August 2021

Outstanding customer service

First response finance gave me outstanding customer service and send me a text even month to help me keep track of when I have to pay . They are always friendly and ready to help with any enquiries Reviewed on: 13th August 2021

Used First Response many times

FRF are a great company, reward returning customers and very knowledgable when it comes to looking for a new car. Highly recommend Reviewed on: 13th August 2021

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