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First Response Finance: Car finance reviews

4.95
Based on 7,241 reviews, last reviewed 6th May 2026
30300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
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0%

Latest highest rating:

5

So happy with these guys really helpful and so quick... So happy with these guys really helpful and so quick with there responses ! Phoned me when all things were ready with my car and really did go the ext... Read more Reviewed on: 6th May 2026
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Renss

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
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Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (7241)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

5
I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Helpful though a sticky spot

5
I own a small business that requires me to have fairly new Vehicles at all times. First response where very good and got me on the road in no time when I suffered a vehicle lose. Highly recommend and with a little bit of banter I got a lower interest rate for being a good customer Reviewed on: 13th August 2021

Outstanding.

5
My experience with first response has been outstanding. Every member of their team that I have spoken to over the course, had been very helpful and have never seemed rushed to get my call dealt with and have always taken the time to awnser my question fully. Reviewed on: 13th August 2021

Brilliant customer service and quick approval and quick pay out 5 star company

5
When i applied it didnt take long to get approved and when i needed payout for car it took only 15 minutes which was brilliant from going to dealer already decided on car to singing for it i left the forecourt in under 30 mins Reviewed on: 13th August 2021

Quick and easy to set up.

5
Set up finance on the day I bought the car. Fantastic thank you Reviewed on: 13th August 2021

Great company

5
First response finance were extremely helpful From my first contact to this day. They made getting finance for my car extremely easy. I had no hesitation in using them again when I recently upgraded my car. Reviewed on: 13th August 2021

Great company

5
They couldn’t of made the process any easier, they check the garage to make sure it was reputable and everything was going to be good for me. Once I had chosen the vehicle, the funds were transferred immediately. Reviewed on: 13th August 2021

Amazing customer support

5
Very friendly and helpful staff. I found it very easy to get in contact with them and when I did I got my problem sorted very fast and I got reassurance that if ever I needed help they would be there to sort it out. Reviewed on: 13th August 2021

Simple and wasy

5
Simple and easy to arrange friendly staff Reviewed on: 13th August 2021

Amazing company

5
Helped me when literally no one else would, treated like a person and made sure they understood what I needed, listened to and worked with me to find the best solution, even when I fell behind with some payments, I was never pressured or chased and they worked with me to find a solution that worked for me, I will definitely use this company again, and anyone looking for car finance should always try first response finance first. Reviewed on: 13th August 2021

Alpha@14

5
First response are so kind to help people like me they didn’t consider my bad credit they helped me so much when I was in a darkest hour. Reviewed on: 13th August 2021