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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (7241 reviews)

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4.95

Based on 7,241 reviews, last reviewed 6th May 2026

30300% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

So happy with these guys really helpful and so quick... So happy with these guys really helpful and so quick with there responses ! Phoned me when all things were ready with my car and really did go the ext... Read more Reviewed on: 6th May 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7241)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Amazing customer service

From start to finish the customer service was amazing helping with paperwork and answering questions and concerns . Would recommend. Reviewed on: 13th August 2021

Car purchase

Great experience all explained over the phone,hassle free and very good customer service Reviewed on: 13th August 2021

Had 4 cars through first now and without there help I dont know how I would get finance

I have been getting finance from first for over 10 years (4 cars) and will continue with the company Reviewed on: 13th August 2021

Verry good

Verry good and Verry faster,friendly operators. Reviewed on: 13th August 2021

Trustworthy

I'm a first time car buyer, I was wary of most finance companies but as soon as I applied with First Response I felt comfortable and at ease. The communication through the loan process is reassuring and professional giving the customer information at every step. The Apr rates are very fair. I'm overall extremely happy. Reviewed on: 13th August 2021

Amazingly good

Basically wanted a newer car got in touch with first response and found the car on a Friday at 4am picked my new car up at 3pm Saturday happy days Reviewed on: 13th August 2021

Really helpful

Got into difficulties and missed a payment were really understanding and sympathetic and not at all judgemental or pushy. Arranged an affordable payment plan to get me back on track. Would highly recommend Reviewed on: 13th August 2021

Got a problem? No problem!

1st class company with excellent customer service nothing too much trouble Reviewed on: 13th August 2021

Fantastic!

Great service! Always helps with whatever i need, website is fantastic and easy to use! Perfect customer service, would always recommend to a friend or family. Reviewed on: 13th August 2021

Great customer service

I have been a customer for around 9 years and currently financing my third car through this company, being a family of 7 it can be difficult to obtain a large road worthy vehicle for a reasonable price and first response has helped me multiple times. The friendly customer service is just the best. Reviewed on: 13th August 2021

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