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First Response Finance: Car finance reviews

4.88
Based on 7,810 reviews, last reviewed 26th Jun 2026
84900% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Great Finance company would recommend Very helpful and Flexible with my car finance, gave support when needed and was expected at all. So kudos to this finance option and would recommend t... Read more Reviewed on: 26th June 2026
Shaeostik's avatar
Shaeostik

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026
Philip wood's avatar
Philip wood

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (7810)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

5
I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Excellent customer service wouldn't use anyone else

5
Been with first response finance for a number of years never had a problem with them always helpful and understanding and willing to work with me all I can say is thank you Reviewed on: 13th August 2021

Car finance

5
They did a brilliant job in helping me find the car I wanted Reviewed on: 13th August 2021

Great to speak with

5
Been fantastic to speak to on the phone dealing with any issues, customer service perfect Reviewed on: 13th August 2021

Great customer service

4
Very helpful and efficient. Would highly recommend Reviewed on: 13th August 2021

Simply the best

5
A fantastic company who exceled in their efforts to get me the car and finance that I wanted. Keep the good work up kind regards Mr John Devine Reviewed on: 13th August 2021

Unrivalled customer service!

5
First response finance made obtaining the right finance package for the purchase of our new car painless, quick and with excellent communications from enquiry through to sealing the right deal. More importantly, their rivals couldn’t match their APR interest or payment terms either for the amount we needed to borrow. If you need a quick decision, good rates and a reputable finance house….. get in tough with these people. They are ready to do business and get you into your new car and back in the road. Reviewed on: 13th August 2021

Great company who help people with a bad credit rating.

5
This company where able to help me getting a car on finance as I had a really bad credit score. I have had the car over a year. They have also been really helpful if I need to move my payment date. Would recommend 100%. Reviewed on: 13th August 2021

Understanding and helpful

5
At the time we needed a second car and first response listened to my situation and circumstances and worked with me to come up with a suitable budget and repayment plan. Reviewed on: 13th August 2021

Excellent service

5
I have had 2 cars with first response and they are very helpful with any queries and dealing with re financing. Reviewed on: 13th August 2021

Excellent service

5
I bought my car with first response and have nothing but praise for them … affordable repayments, easy to deal with and always helpful. Reviewed on: 13th August 2021