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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7811 reviews)

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4.88

Based on 7,810 reviews, last reviewed 26th Jun 2026

84900% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great Finance company would recommend Very helpful and Flexible with my car finance, gave support when needed and was expected at all. So kudos to this finance option and would recommend t... Read more Reviewed on: 26th June 2026

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7811)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Easy to deal with.

Excellent easy to deal with company. Always willing to help. Reviewed on: 13th August 2021

Excellent service

I had secured finance with FRF for a car that ended up being faulty. The dealership refunded and FRF was great throughout that process! I had to secured my finance for my new vehicle by using them! They are fab. Very smooth process, friendly staff and hreat online account available! Reviewed on: 13th August 2021

Helpful from start to end

Very good company helped me get my car when alot of the main dealerships wouldn't accept me for finance and gave no reason this company went through everything and made sure I had the best deal possible for me Reviewed on: 13th August 2021

Amazing understanding customer service

Took time to explain everything excepted me with no credit score as thus would be my first loan for anything nice staff and quickly get things sorted Reviewed on: 13th August 2021

Very helpful and supportive

I would highly recommend, friendly and helpful Reviewed on: 13th August 2021

Fast & efficient service

From start to finish the process of applying, approval to payout was incredibly smooth and easy. Each step was explained and completed quickly. They were honest and transparent in all their communications and they made sure to safeguard the customer in the buying process in regards to purchasing from a third party car sales company. Reviewed on: 13th August 2021

Excellent

Absolutely fantastic company always helps Reviewed on: 13th August 2021

Fantastic Customer Care

For my first car I’ve ever bought I had to finance, it was a Mondeo 2010. The quotation I did online was super fast and easy to understand, then as all the paper work was going through I had made a few mistakes, I was asked to call and their team guided me through every mistake I had made in a polite, respectful and professional manner, great customer care, I left the phone call feeling safe and happy! 10/10 Reviewed on: 13th August 2021

Such an easy process

Very straight forward friendly staff made the whole process very easy from beginning to end. I had bad credit and needed a car for work these guys saved my life can’t thank you enough Reviewed on: 13th August 2021

Perfect for what I needed

First response we’re quick and easy to deal with and get when I bought my car and any problems I’ve had, they’ve been fast at resolving Reviewed on: 13th August 2021

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