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Go Girl: Car insurance reviews

Name: Car insurance
Rating: 2.07 (136 reviews)

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2.07

Based on 136 reviews, last reviewed 8th Oct 2025

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

24%

65%

Latest highest rating:

5

Great value insurance Car insurance for me and my learner driver Son was great value and their website was easy to use. I haven’t had to make a claim Reviewed on: 23rd August 2024

Latest lowest rating:

1

This company is an absolute JOKE. This company is an absolute JOKE. Been with them for almost two years. They have no consideration for their clients. Have left me stranded for over a ... Read more Reviewed on: 8th October 2025

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About this product

Go Girl offers car insurance to UK drivers.

Go Girl comprehensive car insurance cover offers up to £200 if your handbag is stolen, personal possessions cover and a courtesy car if yours has to be repaired following an accident. Go Girl car insurance also covers up to £100 to replace your child car seat.

Go Girl car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Go Girl before, you can also leave a review and share your experience.

Go Girl Car insurance reviews (136)

Review of the Go Girl, Car insurance:

Dreadful

The Worst Car Insurance company EVER. Their customer service is worse than no service at all. I have purchased the insurance, and after paying the first installment, I was requested to provide a bunch of documents which half of them I did not have as we had currently moved, so the proof of address could not be provided yet, plus the V5 form has not come in the post for a month, etc No matter what I emailed them, each time I have received an email from a different staff member saying that they will cancel the policy if I do not provide the documents, ignoring the fact that I did not have them at hand. After nearly a month of emailing, I have finally received all the documents I needed, except from my proof of address (after moving the house, all the bills were sorted by my daughter and therefore were only under her name). They then suggested me downloading bank statement and sending them over a pdf copy of it. It has been done and accepted. Today, days after sending over the bank statement I have received an email saying my policy been cancelled. Just like that. No explanation, no reason, just a suggestion to get a new policy before driving my car from tomorrow! Never ever have I experienced such a service, such lack of the communication between the team, ignorance and stupidity. AVOID THIS COMPANY AT ANY COST OR THEY WILL FIND THE WAY TO MAKE YOU GO MAD! Reviewed on: 17th March 2016

seems to be good cheap insurance

able to phone company to clarify points about insurance. easy to buy on line. Reviewed on: 22nd December 2015

£1125 to change car with 4 months left

I had insurance for my ka with go girl for £1900 with no black box - cheapest we could find, this was good. 8 months in, my ka broke down and had to be scrapped. I had 4 months insurance left with go girl, and was quoting for a Citroen c3, which is in the same bracket. The company wanted £1100 for the remaining months, as well as £25 admin fee, due to my lack of experience driving the car. A ka, same model and year as my own, was £395 as well as £25 admin fee. How can this be justified? So I cancelled my policy, lost my no claims, had £450 back and went with ingenie, who I paid £1500 for a year - with a black box. Still cheaper. Reviewed on: 21st December 2015

Service

good service at all and easy to manage all the steps Reviewed on: 21st December 2015

Made buying my insurance easy

Good quote and easy to do online. I did a bit of research as hadn't heard about GoGirl insurance before. It's not a big company but it's been around for a long time and so far they've been easy to deal with! Reviewed on: 20th December 2015

super service!

super service!great insurer! easy to use ! Reviewed on: 18th December 2015

This was easy quick straightforward and great price

This information was easy to understand and the process was efficient and clear to understand Reviewed on: 17th December 2015

shocking

I bought the insurance for my daughter on 01.12.15; however, there was a mix up with her licence. I could not speak to anyone about it, as she was the policyholder, although I paid for it. When I eventually spoke to someone, the policy was another £400+. I asked for a refund, but because time had lapsed, you are charging me a handling fee of approximately £40, which I find disgusting. It took less than 4 hours to take an online payment and as of today 16.12.15 I am still waiting for my money to be returned. I had read poor reviews online but I find this appalling service. Reviewed on: 16th December 2015

Fast, Easy, Cheap!!!!

Fantastic service will cheap, reasonable offers. First insurance company and my payments was brilliant! Over 10months and at an unreal amount that I couldn't believe. Fast and easy also, email of confirmation happened instantly and avabilitly to print off terms and conditions etc. Will be recommending the company to everyone who's looking at getting new insurance or re-newing. Very satisfied Reviewed on: 15th December 2015

Good for young drivers

I did a bit of research to try and find a good but cheap car insurance company. Go Girl offered a good price and offer a few nice extras like handbag cover which helped to make up my mind! Reviewed on: 9th December 2015

Good quote

I choose to go with go girl as the quote was competitive and it was a company I could trust. Reviewed on: 1st December 2015

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