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Great Western Credit Union: Loans reviews

Name: Loans
Rating: 4.86 (1155 reviews)

View other Great Western Credit Union products

4.83

Based on 1,155 reviews, last reviewed 28th Jan 2026

58% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

I had issue in getting a code to continue with the l... I had issue in getting a code to continue with the loan process and I got a call from gwcu, the agent was so kind Reviewed on: 28th January 2026

Latest lowest rating:

1

Not reliable, not clear on the website and can't get... Not reliable, not clear on the website and can't get through to speak with someone Reviewed on: 9th December 2025

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About this product

Great Western Credit Union offer three different loans – an Advantage Loan, a Consolidation Loan or a Personal Loan.

You can borrow between £100 and £15,000 and there are no hidden fees or charges.

Great Western Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

Great Western Credit Union Loans reviews (1155)

Review of the Great Western Credit Union, Loans:

I have had multiple loans and never had an issue the...

I have had multiple loans and never had an issue they were always helpful when had trouble paying and the process is so easy to complete and customer service are always easy to talk to for help Reviewed on: 16th May 2025

Reply from Great Western Credit Union Hi Amy Thanks for your kind words and continued trust in GWCU! We're really glad to hear that you've found the loan process straightforward and that our team has been supportive whenever you've needed a bit of extra help and that you’ve had such positive experiences with our customer service. We thank you for your feedback and your continued support! Best wishes Robin Response date: 19th May 2025

Really good was unsure first time here

Really good was unsure first time here Reviewed on: 20th December 2025

Amazing.

Amazing. Helped me when no one else could Reviewed on: 19th December 2025

Mawire's Review

My experience of applying for the loan and the support and advice received was par par excellence. The application process was online and very user friendly with the opportunity to call by phone. Reviewed on: 19th December 2025

Great customer service

Great customer service in dealing with my concerns Reviewed on: 19th December 2025

Simple and easy

Simple and easy to sign up and apply Reviewed on: 19th December 2025

Amazing helpful company that has not got a high inte...

Amazing helpful company that has not got a high interest apr rate Reviewed on: 19th December 2025

Good very pleased i will always return for a loan in...

Good very pleased i will always return for a loan in the future Reviewed on: 19th December 2025

Great service when you need it, extremely handy for...

Great service when you need it, extremely handy for providing when you need it most. Car breakdowns etc Reviewed on: 18th December 2025

Would recommend!

Very fast response! Very easy to apply and great communication. Clear instructions given once loan is accepted. Would recommend to anyone! I applied on a Monday afternoon and by Thursday I’d been accepted and had all the information and paperwork needed to complete the application. Great service! Reviewed on: 18th December 2025

Great service, loads off help when stuck

Great service, loads off help when stuck Reviewed on: 18th December 2025

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