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Great Western Credit Union: Loans reviews

4.82
Based on 1,089 reviews, last reviewed 2nd Jan 2026
122% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Great very quick response and easy to understand app... Great very quick response and easy to understand application Reviewed on: 2nd January 2026
Norris Douglas's avatar
Norris Douglas

Latest lowest rating:

1

Not reliable, not clear on the website and can't get... Not reliable, not clear on the website and can't get through to speak with someone Reviewed on: 9th December 2025
Alexann Lewis's avatar
Alexann Lewis

About this product

Great Western Credit Union offer three different loans – an Advantage Loan, a Consolidation Loan or a Personal Loan.

You can borrow between £100 and £15,000 and there are no hidden fees or charges.

Great Western Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

Great Western Credit Union Loans reviews (1089)

Review of the Great Western Credit Union, Loans:

Excellent customer service

5
Easy application process, reply in a couple days, offered me the loan and a quick and easy payment option. Excellent customer service Reviewed on: 31st May 2025
Reply from Great Western Credit Union Hi Anthony We really appreciate your amazing feedback! It's really pleasing to hear that you found the loan application process straightforward and swift, two things we strive to be at GWCU. We also take pride in how we treat our members, so we're delighted to know you found our service to be of a high standard. We’d be glad to continue to help you going forwards – if there’s any more help you need, please don’t hesitate to contact us. Thanks again Robin Response date: 2nd June 2025
Bristol Credit Union logo
Great Western Credit Union

Great service

5
Good and brilliant experience overall Reviewed on: 14th December 2025

Excellent company.

4
Excellent company. Very helpful people Reviewed on: 12th December 2025

Great finance options even if you dont have great cr...

5
Great finance options even if you dont have great credit Reviewed on: 12th December 2025

Amazing and helpful will always recommend credit union

5
Amazing and helpful will always recommend credit union Reviewed on: 12th December 2025

Only issue is the delay in decision

4
Only issue is the delay in decision Reviewed on: 12th December 2025

Amazing service as always, Always helpful and always...

5
Amazing service as always, Always helpful and always on time Reviewed on: 12th December 2025

I've asked for loans every year and for 15 years the...

4
I've asked for loans every year and for 15 years they have always helped mee Reviewed on: 12th December 2025

Very helpful and fair.

5
Very helpful and fair. They are very timely in getting back to you. Reviewed on: 12th December 2025

Good service, but I found it hard to do online, but...

4
Good service, but I found it hard to do online, but that's down to my computer skills or lack of Reviewed on: 11th December 2025

Hassle free and great service.

5
Hassle free and great service. I have had a few loans from GWCU and each time it’s been perfectly professional Reviewed on: 11th December 2025

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