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Great Western Credit Union: Loans reviews

4.82
Based on 1,089 reviews, last reviewed 2nd Jan 2026
122% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Great very quick response and easy to understand app... Great very quick response and easy to understand application Reviewed on: 2nd January 2026
Norris Douglas's avatar
Norris Douglas

Latest lowest rating:

1

Not reliable, not clear on the website and can't get... Not reliable, not clear on the website and can't get through to speak with someone Reviewed on: 9th December 2025
Alexann Lewis's avatar
Alexann Lewis

About this product

Great Western Credit Union offer three different loans – an Advantage Loan, a Consolidation Loan or a Personal Loan.

You can borrow between £100 and £15,000 and there are no hidden fees or charges.

Great Western Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

Great Western Credit Union Loans reviews (1089)

Review of the Great Western Credit Union, Loans:

Absolute joke, waited weeks for a response, rubbish...

1
Absolute joke, waited weeks for a response, rubbish on evert level. I went elsewhere in the end after having my time wasted. Reviewed on: 27th May 2025
Reply from Great Western Credit Union Hi Peter, Thank you for taking the time to leave your feedback, we’re really sorry to hear that your recent experience hasn’t met expectations. We understand how frustrating delays can be. Once we receive all the required information, our average turnaround for loan applications is three working days. However, delays can occur, particularly if you have applied over a Bank Holiday period. We do encourage you to call to discuss any concerns, your feedback helps us to continuously improve. You can also email [email protected] if you would prefer. Thank you for your review. Kind regards, Emily Response date: 9th June 2025
Bristol Credit Union logo
Great Western Credit Union

Always very fast at responding and have supported my...

5
Always very fast at responding and have supported my family Reviewed on: 11th December 2025

Really helpful and friendly to work with

5
Really helpful and friendly to work with Reviewed on: 11th December 2025

Quick response especially around christmas

4
Quick response especially around christmas Reviewed on: 10th December 2025

Ok i guess new to this

5
Not sure as havent sorted anything out and im new to this Reviewed on: 10th December 2025

Always easy to use and responsible

5
Always easy to use and responsible Reviewed on: 10th December 2025

Very quick and very transparent I found the process...

5
Very quick and very transparent I found the process very easy It makes a change from other suppliers Reviewed on: 10th December 2025

Great loan

5
Everything was dealt with very nicely and quickly Reviewed on: 10th December 2025

Great service and highly recommend

5
Great service and highly recommend Reviewed on: 9th December 2025

Very easy process and extremely lovely staff

5
Very easy process and extremely lovely staff Reviewed on: 9th December 2025

Quick and easy.

5
Quick and easy. Easy to apply online and kept up todate with the progress Reviewed on: 9th December 2025

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