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Great Western Credit Union: Savings reviews

Name: Savings
Rating: 4.77 (298 reviews)

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4.64

Based on 298 reviews, last reviewed 25th Dec 2025

38% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

85%

11%

2 star

Latest highest rating:

5

Very easy and trusted. Very easy and trusted. And good place to start saving. Ran by people for the people Reviewed on: 25th December 2025

Latest lowest rating:

1

Very complicated and convoluted to set up. Very complicated and convoluted to set up. Reviewed on: 17th November 2025

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About this product

Great Western Credit Union offer savings accounts to customers who live, work or study in Bristol and Bath, Gloucestershire, Wiltshire, Somerset or Dorset.

Great Western Credit Union savings accounts include the Fixed Rate Saver, Cash ISA, Easy Saver, Business Saver and the Christmas Saver.

Great Western Credit Union reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

Great Western Credit Union Savings reviews (298)

Review of the Great Western Credit Union, Savings:

An excellent local initiative

Since its inception, the Bristol Credit Union has provided a lifeline for many low income families, operating ethically and efficiently. I've never required its services but have been very happy to save regularly with it, in the knowledge that I may need its services sometime and, in the meanwhile, my savings are being used to help others, rather than simply generating dividends and profits for a few. Reviewed on: 10th July 2020

Very complicated and convoluted to set up.

Very complicated and convoluted to set up. Reviewed on: 17th November 2025

Reply from Great Western Credit Union Hi Jacqueline, Thank you for leaving us a review, we really value your feedback and are always looking for ways to improve. If there’s anything specific you think we could do better, please let us know. Our friendly Member Engagement team is always happy to help with any questions you may have or if you’re ever stuck with an application, you can reach us on 0117 924 7309 between 10am and 2pm, Monday to Friday, or email [email protected] and we’ll respond between 9am and 4pm, Monday to Friday. Best wishes, Emily Response date: 20th November 2025

Shocked to find a GWCU loan was dearer than Barclays.

Shocked to find a GWCU loan was dearer than Barclays. Reviewed on: 13th November 2025

It was very straight forward to open the new account

It was very straight forward to open the new account Reviewed on: 12th November 2025

great ethos.

very happy with them and their staff under difficult conditions Reviewed on: 3rd November 2025

5 star review

Easy to open .All steps explained i. Simple terms Reviewed on: 1st November 2025

Really easy process.

Really easy process. I have saved with the credit union for many years. Reviewed on: 31st October 2025

I’ve only had good experiences with GWCU and am alwa...

I’ve only had good experiences with GWCU and am always glad to think my savings are helping others to borrow safely. Reviewed on: 31st October 2025

Reply from Great Western Credit Union Hi Catherine, Thank you for taking the time to leave a review, we're so glad to hear that your experience with us has always been positive. Knowing your savings are going towards helping others makes all the difference, that's the power of community finance. Thanks for choosing us. Best wishes, Emily Response date: 24th November 2025

good level of interest.

good level of interest. good at keeping in touch Reviewed on: 31st October 2025

Although it was difficult initially but after a brie...

Although it was difficult initially but after a brief chat I was able to set up the saving. Thanks. Reviewed on: 28th October 2025

Simple process

It was straightforward to open the new account online, so I didn't need any interaction with customer service. Reviewed on: 27th October 2025

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