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Great Western Credit Union: Savings reviews

Name: Savings
Rating: 4.66 (325 reviews)

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4.66

Based on 325 reviews, last reviewed 2nd Mar 2026

142% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

85%

10%

Latest highest rating:

4

Easy to fill and good to understand Easy to fill and good to understand Reviewed on: 2nd March 2026

Latest lowest rating:

2

Poor website experience Took over an hour to get the verification codes, applied for a Cash ISA and got lots of website 502 errors and then when I finally applied, I wasn't a... Read more Reviewed on: 9th February 2026

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About this product

Great Western Credit Union offer savings accounts to customers who live, work or study in Bristol and Bath, Gloucestershire, Wiltshire, Somerset or Dorset.

Great Western Credit Union savings accounts include the Fixed Rate Saver, Cash ISA, Easy Saver, Business Saver and the Christmas Saver.

Great Western Credit Union reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

Great Western Credit Union Savings reviews (325)

Review of the Great Western Credit Union, Savings:

Easy to use

It's great that my monthly savings come straight out of my pay check, means one less thing for me to sort out every month! Queries I had when I signed up were responded and dealt with very quickly, all round good service and support from the team. Reviewed on: 17th April 2025

Reply from Great Western Credit Union Hi Joe, Thank you for your great review! We’re so pleased to hear that you’re finding our service easy and hassle-free. It’s also lovely to hear that your queries were handled quickly and that you felt supported by the team. We’re always here to help, and we really appreciate you being part of GWCU. Best wishes, Emily Response date: 2nd May 2025

Great credit union

Perfect in transactions. Easy to access, friendly and knowledgeable staffs at the sites, easy to fine and access either in person or online. Reviewed on: 3rd September 2021

Helpful advice

Always encouraged to save a little which became very handy at times when I needed some extra cash e.g. Christmas. Reviewed on: 3rd September 2021

Best, not just in the West-everywhere!

As a customer for many years, I know Great Western Credit Union is best because their customer service is second to none--patient, really friendly and efficient. Their phenomenal growth is evidence that many others agree with me! Reviewed on: 3rd September 2021

Best Credit Union

Only too Words.JUST GREAT Always ready to help Reviewed on: 3rd September 2021

A good choice

I have been part of this credit union as it has grown from several small local credit unions across Bristol through to a Bristol wide and to what it is today. Really helped me save for a rainy day and reduced local reliance on loan sharks in the area I lived in. Easy to save, all my children have been members and many of my family. Reviewed on: 3rd September 2021

Excellent way of saving

Loved being able to earn interest whilst knowing I’m helping people who are usually excluded from reasonable credit. Staff always helpful and website really easy to use. Reviewed on: 3rd September 2021

Excellent credit union

I save regularly but when I need my money I can easily withdraw it. Reviewed on: 3rd September 2021

Never disappoint

They simply the best. No extra charges and very reliable Reviewed on: 3rd September 2021

Great local bank

Is great to have the opportunity to have your savings working for a good cause at a local level, rather than letting a bank play with it investing in weapons or oil, for instance. Reviewed on: 3rd September 2021

Very helpful polite people

They are always patient and kind Reviewed on: 3rd September 2021

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