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Halifax: Current Account reviews

Name: Current Account
Rating: 4.19 (908 reviews)

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4.12

Based on 907 reviews, last reviewed 27th Feb 2025

800% increase in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

58%

23%

Latest highest rating:

5

Excellent Really good bank, never any problems Reviewed on: 27th February 2025

Latest lowest rating:

1

No support for vulnerable customers They closed my bank account without informing me or giving me any notice. I understand they have the right to do that but they are withholding our fun... Read more Reviewed on: 12th February 2025

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About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

Halifax Current Account reviews (908)

Review of the Halifax, Current Account:

They opened my account in the wrong name

I recently opened an account with halifax and when I received the cards the letter was addressed to Mrs khan but when I opened it it said Dear Mr Khan and my card had Mr Khan on it when I called I was told the account was in Mr when I clearly opened it in Mrs and I was told to go to the branch to change it although it was their fault I called earlier today and was told to call back between 7-11 am to speak to the relevant team who would sort it instead I spoke to a very bad customer service lady who didn't even care and when I told her I wanted to close the account she just said wait while I put you on hold and just closed it she didn't even try to talk me out of it like the other lady did it was like she didn't care about the bank or their customers update: I waited ages for halifax to respond to my complaint and after many calls I received a letter saying they had looked at my complaint and gave me £30 compensation which I think is an insult considering the inconveniences they have caused me and I definitely won't be banking with them ever again Reviewed on: 2nd March 2021

Reliable, easy service.

Reliable, easy service. Not groundbreaking Reviewed on: 3rd March 2025

Excellent

Really good bank, never any problems Reviewed on: 27th February 2025

Decent British bank easy to manage on the app withou...

Decent British bank easy to manage on the app without all the hassle Reviewed on: 27th February 2025

I enjoy getting my £5 per month, whilst having a gre...

I enjoy getting my £5 per month, whilst having a great current account. Reviewed on: 27th February 2025

Staff always available on phone.

Staff always available on phone.queries resolved quickly and friendly service Reviewed on: 26th February 2025

Never had an issue with Halifax and I've been bankin...

Never had an issue with Halifax and I've been banking with them for a long time. Reviewed on: 26th February 2025

Having a disability

Having a disability puts me at risk but Halifax staff have helped me feel secure in every way Reviewed on: 26th February 2025

Very helpful and informative customer service when I...

Very helpful and informative customer service when I had an issue with an overpayment to a company Reviewed on: 26th February 2025

They’ve not lost my money or anything

I’ve used this bank for as long as I can remember and never had any major issues. Reviewed on: 26th February 2025

Zero Complaints!

Never had an issue with Halifax, and when I have queries I get through to someone instantly - when I was expecting financial hardship they were happy to help as best as possible. I've chosen to stay with Halifax. Reviewed on: 26th February 2025

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