Write a review

Go to business site

Halifax: Current account reviews

Name: Current account
Rating: 4.19 (939 reviews)

View other Halifax products

4.14

Based on 939 reviews, last reviewed 5th Sep 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

59%

23%

Latest highest rating:

5

5star customer care Online and in store their team are always helpful and polite I have an autistic child and they are amazing with him when he feels dysregulated Reviewed on: 5th September 2025

Latest lowest rating:

1

Closure of my Accounts I lost an account that have opened for almost a decade because of a review they refused to share with me till date. I tried to get help from different... Read more Reviewed on: 14th June 2025

Read all reviews See your review

About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

Halifax Current account reviews (939)

Review of the Halifax, Current account:

They opened my account in the wrong name

I recently opened an account with halifax and when I received the cards the letter was addressed to Mrs khan but when I opened it it said Dear Mr Khan and my card had Mr Khan on it when I called I was told the account was in Mr when I clearly opened it in Mrs and I was told to go to the branch to change it although it was their fault I called earlier today and was told to call back between 7-11 am to speak to the relevant team who would sort it instead I spoke to a very bad customer service lady who didn't even care and when I told her I wanted to close the account she just said wait while I put you on hold and just closed it she didn't even try to talk me out of it like the other lady did it was like she didn't care about the bank or their customers update: I waited ages for halifax to respond to my complaint and after many calls I received a letter saying they had looked at my complaint and gave me £30 compensation which I think is an insult considering the inconveniences they have caused me and I definitely won't be banking with them ever again Reviewed on: 2nd March 2021

5star customer care

Online and in store their team are always helpful and polite I have an autistic child and they are amazing with him when he feels dysregulated Reviewed on: 5th September 2025

Halifax has been my bank for a few years now

Halifax has been my bank for a few years now Reviewed on: 9th July 2025

Helped for few month when my account was overdrawn,...

Helped for few month when my account was overdrawn, stopped the interest rates until I get back on my feet. Easy to use App and friendly staff at Scunthorpe Branch. Reviewed on: 20th June 2025

Easy and everything works, but interest rate is a joke

Easy and everything works, but interest rate is a joke Reviewed on: 18th June 2025

Closure of my Accounts

I lost an account that have opened for almost a decade because of a review they refused to share with me till date. I tried to get help from different organisations like financial ombudsman and no reasonable response. Reviewed on: 14th June 2025

Online banking easy to use.

Online banking easy to use and transactions completed quickly. Notifications are sent for all credits and debits. Reviewed on: 12th June 2025

Halifax current account

They haven’t lost my money and their app is easy to use and they send me texts if I’m going overdrawn and I haven’t been fined for going overdrawn and I can access money easily enough and they have a b Reviewed on: 12th June 2025

Appalling - vote with your money and leave

With Halifax over 30 years. First 20 were were very good - mortgage, current account, credit cards, etc. Last 10 years appalling customer service. They have down spec'd the customer service.. they stop every 2 out of 5 payments so you have to spend 20 minutes every 2 weekson phone to them proving who you are to access your own money; then they do it again! and again! Avoid like the plague as the customer comes last with Halifax. Reviewed on: 24th May 2025

Super quick and really helpful!

“Super quick and really helpful!” Reviewed on: 22nd April 2025

Halifax current accounts are easy to open and use

Halifax current accounts are easy to open and use Reviewed on: 20th April 2025

Do you have a different Halifax product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Premier current account
from Barclays 3.94 from 104 reviews
Current Account
from Smile Bank 3.83 from 104 reviews
Select Silver Current Account
from RBS 4.44 from 27 reviews

Want to see more from Halifax?

Online Tracker Bond
from Halifax 5.00 from 1 reviews
Online Saver
from Halifax 4.61 from 35 reviews
Flexicard
from Halifax 4.57 from 5 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub